Claims Analyst

Overview

Manage, track, and analyze workers' compensation claims.

Key Responsibilities

• claims admin
• claim monitoring
• claim classification
• claim intake
• return-to-work
• legal coordination

Tasks

-Handle administrative claims functions, including completion of state board forms, light-duty offer letters, check requests, invoices, and mail processing. -Support safety and risk management initiatives and contribute to projects that further the Company’s safety objectives. -Monitor claim status and ensure timely and accurate claim documentation and communication, including timely claim updates to relevant field and safety personnel. -Work directly with outside counsel to document and defend controverted claims. -Assess the classification of each claim (first aid, medical only, lost time, or controverted) and manage accordingly, including support of internal investigations to determine root cause and acceptance or denial of claims as applicable. -Assist with and/or coordinate return-to-work programs and modified duty assignments. -Serve as a primary liaison between injured employees, supervisors, third-party administrators (TPAs), and insurance carriers. -Coordinate the intake, reporting, and follow-up of work-related injury and illness claims. -Collaborate with HR to ensure compliance with applicable employment laws.

Requirements

• bachelor's
• self-starter
• ms office
• rmis
• 2+ years
• osha

What You Bring

-A bachelor’s degree or Associate in Claims (AIC) certification is preferred but not required. -A proven ability to acquire new knowledge and expertise as necessary to function as a resource for others. -Highly motivated self-starter with excellent verbal and written communication skills. -Working knowledge of MS Office products and RMIS software beneficial but not required. -Two or more years’ experience in workers’ compensation claims management. -Must be familiar with claims practices and OSHA rules and regulations.

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Benefits

-401(k) with excellent company match -Paid time off (vacation, sick, floating holidays) -Medical Insurance and Health Savings Account with company contribution -Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!

About Osmose

-By 1945 it pivoted to utility poles, expanding inspection and treatment services across North America. -Over decades it developed solutions like pole trusses, contact voltage testing, cathodic protection, and predictive software. -Growth accelerated through acquisitions—from data services to cable reliability firms—spanning the US, Canada, UK, Europe, Australia and New Zealand. -Today headquartered in Atlanta, it partners with 400+ utilities and visits over 9 million structures annually. -Its financial strength comes from being part of EQT Infrastructure and a long history of innovation and expansion. -Typical engagements include large-scale inspections, life-extension programs, steel asset restoration, and drone-based condition surveys. -Their proprietary platforms—O-Calc, Osmolytics—combine field data and analytics to proactively manage structural risk. -From humble wood preservation roots to global grid resilience leader, Osmose stands out for inventing real-world tools when industry solutions lag.

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