Counter Sales Associate- Bilingual

Overview

Assist customers with sales, orders, and product advice in a retail construction supply setting.

Key Responsibilities

• customer communication
• upselling
• order processing
• pricing
• system entry
• warranty info

Tasks

-Communicates product features, benefits, and warranty policy information to customers. -Upsells by identifying related products, add-on extensions, and informing customers of product promotions. -Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.

Requirements

• customer service
• product knowledge
• construction
• spanish
• oracle

What You Bring

-Demonstrates exceptional customer service to our walk-in, phone, and will call customers. -Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.) -Knowledge of construction and industrial products. -Spanish language proficiency. -Experience with sales order computer software, preferably Oracle. -Demonstrated success providing excellent customer service.

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Benefits

-Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. -Inclusive culture: Work in a place that values and celebrates who you are. -Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! -Love where you work: White Cap has been certified as a Great Place to Work . -Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

About White Cap

-Founded with a vision to revolutionize the construction industry, White Cap has become a key player in providing high-quality construction and building materials. -The company specializes in delivering a broad array of solutions for contractors, with an emphasis on industrial, residential, commercial, and infrastructure projects. -White Cap supports a range of industries with innovative building materials, equipment, and tools, becoming a trusted partner for both large-scale developments and smaller, specialized projects. -With a vast distribution network, White Cap offers both local and national supply capabilities, ensuring timely and efficient delivery of essential materials for every project. -Notable projects include urban infrastructure developments, large residential complexes, and government and commercial facilities, where White Cap consistently provides value-driven, reliable materials. -The company stands out for its commitment to offering a comprehensive product portfolio, empowering contractors with everything they need to get the job done right, from tools to construction supplies. -White Cap’s dedication to quality and service has helped establish long-lasting relationships with its clients and foster an environment where collaboration and expertise thrive.

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