Manager, RTMC

Overview

Manage daily RTMC operations, staff, coordination, and incident management for FDOT

Key Responsibilities

• operations compliance
• performance reporting
• incident liaison
• operator training
• effectiveness metrics
• sop updates

Tasks

-Ensure that operations are conducted within the design parameters, District 7 RTMC SOP, FDOT policies, and industry standards -Prepare monthly reports of performance measures for Operators and Shift Leaders -Preparing recommended presentation materials, speeches, and public speaking engagements for TSM&O staff and assisting in coaching staff and vendors on handling media and public speaking engagements and inquiries -Participate in RTMC tours and presentations -Provide oversight and work closely as needed as an RTMC liaison for all Incident -Modify training materials as necessary as a result of system and employee performance analysis -Hire, terminate, promote, or evaluate office personnel -Ensure appropriate interagency coordination with other regional TMCs -Attend meetings as directed by the FDOT to include TIM and others as directed -Assist with RTMC public relations activities such as RTMC marketing efforts, tours, and presentations, in coordination with the FDOT Contract Manager and PIO -Participate in Traffic Incident Management (TIM) meetings and ensure appropriate interagency coordination -Ensure adequate Operator staff coverage -Oversee Operator training and certification process -Coordinate, develop agendas, and facilitate various meetings with RTMC staff on an as needed basis -Actively collaborate in the development and update of Operator training and certification materials to conform to updates in the District 7 RTMC SOP -Determine and use existing measures of effectiveness in terms of efficiency and effectiveness in providing transportation management, traveler information, and incident management -Actively collaborate in updates of the District 7 RTMC SOP -Day-to-day management of the RTMC Operations staff and resources, including problem resolution concerning Operations

Requirements

• 5+ years
• microsoft office
• atms
• incident management
• leadership
• training

What You Bring

-Minimum of five (5) years’ experience in the operations of a facility similar to the RTMC -High level knowledge of Microsoft Word, Excel, and PowerPoint -Ability to write technical reports, manuals, and correspondence -Understanding of TSM&O and traffic engineering principles -Able to always maintain a professional demeanor and appearance -Ability to clearly communicate technical information in layman’s terms -Demonstrated ability to provide formal training to and monitor performance of subordinate staff -Comprehensive knowledge of Incident Management operations -Good understanding of key management concepts -Skilled in the use of Windows operating system -Ability to work alternate work schedules and be on-call 24 hours/day -Good leadership and interpersonal skills -Skilled in the use of advanced traffic management system (ATMS) applications -Ability to coordinate real-time activities and priorities

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Benefits

-Comprehensive medical, dental, and vision coverage -Generous Paid-Time-Off [PTO] benefits -Life insurance -Medical reimbursement plans -In-house training programs -401(k) with immediate matching and no vesting period -Disability coverage -Education assistance program

About Iteris, Inc.

-Founded with a mission to improve mobility and safety on roads and highways. -Focused on integrating data, technology, and advanced analytics for smarter transportation. -Offers solutions in traffic management, transportation infrastructure, and data analytics. -Known for developing innovative intelligent transportation systems (ITS) for cities and municipalities. -Works with government agencies, public-sector clients, and private industry to improve road efficiency. -Pioneering in the use of cloud-based platforms for real-time data collection and analysis. -Projects span from small local initiatives to large-scale national systems that improve driver safety and reduce congestion. -Leads in adaptive traffic signal systems, allowing for dynamic control based on real-time traffic conditions.

Sector Specialisms