Head of Business Management

Overview

Lead a team of Business Managers, drive strategy, stakeholder relations, and operational excellence.

Key Responsibilities

• team leadership
• stakeholder management
• workforce planning
• financial oversight
• governance
• risk management

Tasks

You will lead a high-performing team of five, creating the conditions for success in the newly formed Directorate. The role requires a motivated self-starter who thrives in a dynamic environment, builds strong collaborative relationships, and is confident working with a high degree of autonomy. You will be expected to solve problems creatively, influence senior leaders, and drive progress across a broad portfolio of business management priorities. -Be a visible and trusted member of the directorate, helping to shape collaborative ways of working, promote efficiency and effectiveness, and contribute to a positive workplace culture. -Act on staff feedback, including People Survey results, to improve engagement and enhance the directorate, implementing relevant initiatives and encouraging a culture of continuous improvement. -Managing competing priorities across a broad portfolio and delivering outcomes in a fast-paced and complex environment. -Build trusted relationships with the Director and SLT, understand their priorities, and offer timely advice on emerging issues and opportunities. -Lead a team of five Business Managers and PAs, providing pastoral support, and clear strategic and operational direction to ensure the smooth and efficient day-to-day running of business activities across both directorates. -Building strong relationships with senior leaders, providing advice, challenge, and support on strategic and/or operational issues. -Delivering core business functions such as workforce planning, financial oversight, governance, or risk management. -Proactively maintain strong relationships with key stakeholders across the department (such as HR and Finance Business Partners) to support joined-up working and effective delivery.

Requirements

• change management
• process improvement
• communication
• influence
• stakeholder engagement

What You Bring

-Driving forward change and improvement, with experience of shaping processes or ways of working. -Communicating effectively, both in writing and verbally, with the ability to influence and engage at all levels.

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Benefits

💷 Salary: £57,515 - A Civil Service Pension with an employer contribution of 28.97% 🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time -25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave). -Flexible working options where we encourage a great work-life balance. -Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here -Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. -24-hour Employee Assistance Programme providing free confidential help and advice for staff. -Access to the staff discount portal. -Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues. -8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

About Department For Transport (Dft), United Kingdom

-It weaves together roads, rail, aviation, and maritime under one strategic roof. -It safeguards national travel by regulating fares, promoting transport safety, and funding greener options such as electric vehicles, cycling, and walking. -Engineers, policy‑makers, and innovators work on transformative projects like low‑carbon vehicles, smart ticketing, road investment plans, and automated transport trials. -It pilots public rail operation through DfT Operator Limited, stepping in to run franchises when needed and guiding the shift toward integrated passenger services.

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