Relationship Lead

Overview

Lead and coach Relationship Managers to drive sales, customer growth and experience.

Key Responsibilities

• client relations
• territory planning
• product adoption
• team coaching
• growth identification
• business reviews

Tasks

-Maintain strong relationships with Hive team members across Specialist Sales, Customer Success, Customer Support & Sale Support -Manage and maintain relationships with a mix of tiered customers in a defined market or region, ensuring their needs are met -Drive a strategic portfolio and territory plan with your direct reports and Hive teams -Drive product & feature usage through quarterly business reviews & connecting Customers with the Customer Success team -Coach and support a small team of Relationship Managers, holding the team accountable to set goals and expectations – ensuring they achieve their targets and provide customers with a best on planet experience. -Identify customer needs & growth opportunities, engage and introduce relevant Hive team members to action

Requirements

• salesforce
• management
• marketing
• real estate
• coaching
• account management

What You Bring

-Expert knowledge of salesforce. -Previous management experience prefered, but not essential -Expert knowledge of advertising/marketing processes and strategies. -Knowledge of local Real Estate industry. -A proven track record of coaching and developing others and project work -Work productively in a fast paced and agile environment. -Someone with a runs on the board - Proven account management and sales experience of achieving sales targets and providing exceptional customer service essential.

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Benefits

-Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity -Hybrid ways of working -Flexible leave options including, birthday leave and purchase additional leave -A hybrid and flexible approach to working -Flexible parental leave offering for primary and secondary carers -Hackdays so you can bring your big ideas to life

About Rea Group

-Flagship platforms like realestate.com.au and realcommercial.com.au attract millions of users monthly across Australia and beyond. -International expansion included acquisitions in Europe, Asia, and North America, spanning Italy, Luxembourg, India, and the US. -Its services span residential, commercial, and industrial property advertising, mortgage brokering, and property analytics. -Blended agile tech culture: cloud-native, multi-language engineering teams driving user-centric innovation. -Notable moves: controlling atHome in Europe, merging SEA assets with PropertyGuru, and eyeing stakes in the UK’s Rightmove.

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