Director of Quality Assurance

Overview

Leads and manages quality assurance/control across all construction operations.

Key Responsibilities

• kpi tracking
• quality inspections
• preconstruction planning
• training programs
• risk mitigation
• lean construction

Tasks

-Develop KPI’s to measure and track quality performance and non-conformance trends. -Manages personnel conducting both scheduled and random quality control compliance inspections to verify conformance along with associated reporting structure for associated inspections. -Collaborate with marketing in development of project pursuit proposals and marketing materials. Participate in project interviews as necessary. -Coordinate preconstruction quality planning, including mock-ups, first-in-place inspections and constructability review processes and ensure quality expectations are clearly defined in contracts. -Assesses deliverable results and approves recommended changes. -Coordinate and conduct quality training programs for Superintendents, Project Engineers, Project Managers, Craftsmen and Trade Partners. -Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies client feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills. -Works closely with project teams, preconstruction, safety and commissioning teams to identify and mitigate quality risks. -Establish, document and continually improve the company wide quality program. -Develop program and process and participate in constructability reviews and design coordination meetings to identify quality impacts early. -Facilitates communication among construction , departments, operating entities and leadership. -Drive preventative and corrective action plans to resolve recurring issues found in all phases of construction from preconstruction through warranty. -Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. -Evaluates construction operations from a strategic level to ensure that deliverables meet quality, integrity, functionality, and other specifications and requirements -Evaluate and implement Lean construction processes to improve efficiency and effectiveness. -Systematically reports status of quality control KPI’s and operations to executive leadership and, when required, regulatory agencies. -Lead and mentor project QA/QC personnel and other field staff in quality practices. -Ensure alignment with industry best practices, client expectations and legal/regulatory standards i n addition to company standards. -Present quality reports and root cause analysis findings to executive leadership. -Collaborates with management and senior staff across departments to develop superior quality standards. -Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures. -Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. -Provide coaching and corrective feedback on quality related items. -Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance. -Develops and implements quality standard testing and evaluation processes.

Requirements

• judgement
• problem solving
• diversity
• business acumen
• communications

What You Bring

-Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. -Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. -Diversity - Demonstrates knowledge of EEO/AAP policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. -Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. -Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

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Benefits

-Critical Illness, Hospital, Accident -Infertility Treatment Coverage -Short-Term / Long-Term Disability -Medical, Dental, & Vision

About Haydon

-With a strong financial foundation, the company specializes in complex commercial, industrial, and institutional projects. -They offer comprehensive mechanical and electrical services, covering design, installation, and maintenance. -The company has a proven track record in delivering large-scale projects across sectors like healthcare, education, and government. -Known for expertise in energy-efficient systems, the company prioritizes sustainability and innovation. -Reputation for reliability and safety makes it a trusted partner for both public and private clients. -The company is committed to delivering projects on time and within budget, with a focus on high-quality workmanship.

Sector Specialisms