Service Dispatcher

Overview

Manage HVAC technician schedules, handle service requests, and ensure efficient dispatch.

Requirements

• dispatching
• servicetitan
• organization
• independent
• communication
• customer service

What You Bring

-At least 2 years of dispatching for an HVAC, plumbing, electrical, or related industry -Experience with Service Titan is a plus -Excellent organization and multitasking skills -Ability to work independently -Excellent written and verbal communication -At least 1 year of call-center-based customer service experience -Ability to work consistently and successfully in a fast-paced environment

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Benefits

-Take-Home Company Vehicle and iPad -Additional Earning Potential: Competitive pay with opportunities for extra commissions and spiffs. -Fun Company Events and Team Building Activities -2+ Weeks Accrued Paid Time Off in your first year -Opportunities for Growth & Advancement -401(k) with 3% full match and partial match on 4-5% -Quarterly incentives for achieved goals -5 Paid Holidays and Your Birthday -Performance Bonus Opportunities -Company Events and Trips: We celebrate our team with quarterly events and annual parties, with past trips to Vegas, the Dominican Republic, and more! -Strong Team Culture: Join a supportive environment where your growth and well-being are prioritized. -Year-Round Work Stability -Medical, Dental, Vision, Life, Hospital Indemnity & More -Competitive Pay: $20-$23 per hour based on experience with opportunities for bonuses based on departmental profitability

About Horne Hvac Charlotte

-They specialize in both residential and commercial HVAC systems, offering installation, maintenance, and repair services. -The company has a reputation for its expertise in energy-efficient solutions and reliable customer service. -Over the years, has worked on a wide variety of projects, from new builds to complex system retrofits. -Known for its exceptional technical skill and attention to detail, has developed a loyal client base in the Charlotte area. -Their HVAC systems are designed to enhance comfort, energy efficiency, and indoor air quality, making them a go-to provider in the region.

Sector Specialisms