A public transportation provider delivering integrated transit services to communities.
To advance Enterprise and regional goals, provides direction, critical thinking, and structured decision-making expertise to strategize, lead and manage the analytical development of transportation planning policies, plans and strategies, including the planning, finance, operation and monitoring of projects and initiatives across the enterprise, ensuring compliance with industry best practices, professional standards and Enterprise standards, policies and procedures including development of these where they do not exist, and legislative requirements for work of high impact, risk and complexity, exercising independent judgment where policies or guidelines do not exist.
Nurtures collaborative relationships with internal colleagues, appointed and elected policymakers, and external stakeholders including advisory committees, staff at other government and public agencies, and other organizations and interest groups, to understand needs, maintain open communication and proactively resolve issues of high impact, risk and complexity. These issues are typically highly visible, and often with no previous precedent or set parameters.
Scopes, plans, presents and leads interactive discussions in the capacity of subject-matter-expert with Executives, elected and appointed officials, including the Board and Mayors’ Council as required.
Manages relationships with contractors and consultants, providing work direction and overseeing contract compliance. Approves remedial actions related to contracts and projects within authority limits.
In support of evidence-based decision-making, identifies analytical research needs, conducts research and advanced analysis, and oversees the development of advanced methods, techniques, tools and models and considers analytical outcomes in the context of multiple projects to ensure successful delivery and execution of work that is of high impact, risk and complexity within the overall work plan and budget allocation.
Manages program resources including providing coaching and mentoring to projects team, monitoring the achievement of milestones/deliverables, and providing input to performance management to ensure service and quality standards, budgets and project deliverables are adhered to.
Contributes as a key member of a program team to manage projects of high impact, risk and complexity in designing and developing project scope, schedules, and work plans; defining and prioritizing deliverables; preparing and monitoring project budgets, ensuring compliance with department standards, policies and procedures, and the alignment to program, Enterprise, and regional goals, identifying and taking action on project-related risks and opportunities, alerting management and executive to critical risks. Identifies and resolves project issues related to scheduling, resourcing, cost-overruns, conflicting agendas and technical issues.
In pursuit of making the region a better place to live for everyone, built on transportation excellence, this role provides subject matter expert oversight of quantitative transportation research and strategically analytical direction for one or more programs/projects of high impact, risk, and complexity that are highly visible and sensitive in nature.
In support of advancing Enterprise and regional goals in open, inclusive and collaborative ways, collaborates with internal stakeholders to design and oversee research and analytics projects to support public, stakeholder, and partner consultation processes; represents TransLink to external audiences on issues of moderate to high impact, risk and complexity; considers the outcomes in the research and analytic projects in the context of overall planning projects and program area; highlights critical issues for senior leaders.
Collaborates with leaders and project sponsors across the organization, with a view to scoping out project requirements and strategizing on project deliverables, troubleshooting and resolving problems as required, often with no previous precedent or set parameters. Identifies the needs of technical/policy research and analysis and applies strategic consideration on analytical outcomes. Leads the development of reports and delivers presentations to senior management.
Provides coaching and mentoring to team members. Provides advice and input related to performance management and professional development.
Seeks to understand the lived experience and transportation needs of people and businesses in Metro Vancouver, and especially of disadvantaged and marginalized groups. Applies this understanding to plans/projects and actively coaches others on how to ensure their planning practice is informed by this understanding.
Expert knowledge of forecasting theory and transportation model development and application including but not limited to regression and time-series econometric models
Expert knowledge of analytical methods to evaluate the costs and benefits of transportation policies, strategy and projects including expertise in alternative analysis, multiple account evaluation and benefit-cost analysis
Typically requires a Master’s degree in economics, engineering, mathematics, planning or related discipline with strong emphasis on big data analytics, quantitative research, forecasting and other transportation analytics methods and application, plus seven (7) years’ experience with progressively increasing levels of responsibility, with significant project oversight accountability and structured decision analysis in an agency specializing in planning or transportation.
Advanced analytical skills including the ability to identify and assess the impacts of project-related risks and opportunities in an integrated, multi-disciplinary, highly sensitive environment.
37.5 hours per week.
Expert knowledge of the transportation industry as it pertains to best practices in transportation research, analytics, modeling, forecasting, and other quantitative analysis
Advanced interpersonal skills including the ability to achieve consensus between internal and external groups. Includes negotiation skills as they pertain to contracts, multi-party agreements and conflict resolution.
Advanced written and oral communication skills including the ability to compose and deliver reports and presentations to a variety of audiences at all levels and to facilitate meetings.
Reporting to the Senior Manager, Forecasting, and supporting all three Research & Analytics teams (Forecasting & Modeling, System Analytics, and Customer Research & Insights), this position will require strong skills in project management and communications, in addition to economics and analytics, to provide support for planning and policy projects. This position can be filled at the lead or senior level depending on qualifications and experience.
Advanced decision-making skills to make recommendations/resolve transportation planning and project-related issues, and conflict resolution skills to mitigate and minimize project risks and issues.
Solid understanding of the regional transportation authority, transportation and land use planning, social planning, related engineering process, modelling, finance mapping, legal and statutory processes, political structures and governance.
Research & Analytics is a multi-disciplinary department with backgrounds in forecasting, economics, computer science, data science, market research, and transportation engineering. Our team members are curious and creative, tackling challenging analytical questions on the fly to support decision making for leaders in our organization and those we support.
Advanced knowledge of computerized packages such as R, Python, SQL, STATA, SPSS, Excel and Tableau to provide analytical insights and visualization
Rate of Pay
This position offers the flexibility of working both on-site and remotely within B.C.
Work Schedule
The salary for this position ranges from $107,200 - $160,800 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!