Customer Support Intern (Summer 2026)

Overview

Assist customers and sales team with product info, orders, and issue resolution.

Key Responsibilities

• customer experience
• order processing
• pricing management
• inventory coordination
• product availability
• issue resolution

Tasks

-Assist leadership with projects identified to improve the overall customer experience. -Assist with incoming orders while taking steps to apply proper pricing, stock availability and special instructions. -Assist with customer requirements between manufacturing, traffic, shipping, field sales, carriers and other internal sales teams to ensure complete customer satisfaction. -Assist distributors, Outside Sales Team and end user customers with product availability, delivery information, product information and resolving discrepancies through phone, fax and email communications.

Requirements

• excel
• word
• internet
• business degree
• communication
• detail

What You Bring

-Ability to use internet and web-based resources efficiently and effectively. -Prefer a candidate who can also work over college break periods through the year. -Strong computer skills, proficient with Microsoft Excel and Word. -Must have strong verbal and written communications ability. -Must be working towards an undergraduate degree in a business-related field. -Requires close attention to detail and strong organizational skills.

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About Legrand, North America

-Headquartered in West Hartford on a historic pre‑1929 Wiremold campus, now a LEED‑certified innovation center. -Anchored in electrical wiring, lighting control, AV integration and smart home systems. -Delivers signature projects ranging from commercial buildings and industrial sites to residential complexes and data centers. -Grew through strategic acquisitions—brands like Middle Atlantic, Raritan, Vantage and C2G bolster its digital/building tech portfolio. -Supports cutting‑edge data center infrastructure, with digital and energy‑efficient offerings driving growth in that market.

Sector Specialisms