Flexible Bank Housing Concierge

Overview

Support customers, ensure safety/security, patrol, handle incidents, maintain cleanliness

Key Responsibilities

• incident response
• safety patrol
• cleaning

Tasks

-Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. -You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. -Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Requirements

• risk awareness
• communication
• enhanced dbs
• detail oriented
• tech-savvy
• north cornwall

What You Bring

-You recognise when things are about to go wrong and are confident intervening in a sensitive way. -Calm under pressure with great communication skills -You’ll need an Enhanced DBS check done and we pay for that. -You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour. -Able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues. -We’re looking for you to work across north Cornwall which include our services in Bodmin and Liskeard.

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Benefits

-You’ll get access to our excellent learning portal to develop your skills further! -After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us. -To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! -This is a job with weekly pay, and you’ll be paid one week in arrears from when you worked. -We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay. -Flexible working hours -You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service, or the military). You know what’s required to look after the public and our customers too. -We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!) -The first line of support for our customers when our wider team or their own support network aren’t around to help!

About Home Group

-Founded with a vision to transform lives through safe, secure, and affordable homes. -Provides housing, care, and support services, specializing in helping vulnerable individuals. -Operates across multiple regions in the UK, focusing on residential and healthcare sectors. -Known for innovative solutions, including supported housing and social care integration. -Collaborates with local authorities, charities, and healthcare providers to maximize impact. -Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs. -Continues to expand its reach with a focus on enhancing community well-being and individual independence.

Sector Specialisms

Security Clearance

-enhanced dbs check (employer-paid)