Account Manager

Overview

Drive revenue and growth for enterprise customers while managing relationships and sales pipeline.

Key Responsibilities

• revenue planning
• cost forecasting
• pipeline management
• issue resolution
• document control
• client relations

Tasks

-Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. -Creating and achieving long-term and short-term account-based revenue objectives (i.e. Annual Business Plan, Quarterly Business Reviews, etc.) -Accurately forecast costs and sales for projects and track these over time to achieve budgeted sales and profitability goals. -Developing and maintaining trusted relationships with senior level decision makers in your assigned accounts -Ensure client satisfaction and provide high level, best-in-class professional support -Research and make recommendations for potential service enhancements or modifications to meet the ever-changing needs of the customer base. -Ensure project documents, scope, procedures, reports, and other information is available to all necessary personnel to maximize Crete United’s quality expectations, productivity and success on each project. -Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. -Managing a pipeline of active deals to ensure long term book-of-business sustainability -Identify potential and resolve existing project issues quickly and thoroughly. -Proactively schedule and participate in face to face account meetings with top customer base. Includes tradeshows and customer events.

Requirements

• dependability
• problem solving
• technical skills
• oral communication
• sales targets
• travel

What You Bring

-Dependability - Follows instructions, responds to management direction; Keeps commitments. -Problem Solving - Gathers and analyzes information skillfully. -Technical Skills - Strives to continuously build knowledge and skills. -Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills. -Exceeding quarterly and annual sales targets Roughly 10-15% travel (sometimes over-night) is required -Employing strong interpersonal and communication skills to successfully identify, qualify, and win sales opportunities -Design - Generates creative solutions; Demonstrates attention to detail. -Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention

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About Crete United

-Founded with a vision to provide world-class engineering, procurement, and construction services. -Recognized for its expertise in large-scale projects across multiple sectors, including energy and infrastructure. -Delivers complex projects from conception to completion, ensuring timely and cost-effective execution. -Has built a strong reputation for innovation, safety, and reliability, consistently exceeding client expectations. -Key projects include major infrastructure, industrial plants, and energy facilities across the globe. -Comprehensive services include detailed engineering, project management, procurement, and on-site construction. -Specializes in renewable energy solutions, contributing to global sustainability efforts through green energy projects. -Known for tackling challenging, large-scale projects that require advanced technical and operational knowledge.

Sector Specialisms