Plumbing Service Technician

Overview

Install, repair, and maintain residential plumbing systems, providing customer service.

Key Responsibilities

• plumbing repair
• system installation
• pipe fabrication
• troubleshooting
• safety compliance
• customer service

Tasks

-Plumbing: Diagnose and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures. Install and maintain plumbing systems in residential properties. Cut, assemble, and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring). Attend training meetings and continue professional development. -Troubleshoot and resolve issues: Work with the lead installer to complete projects from start to finish paying close attention to details. Educate customers on the use of the new systems. -Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment. -Customer interaction: Deliver excellent customer service by addressing client concerns professionally and courteously. Address client concerns and explain solutions clearly and professionally. Present products and services to optimize the home's system. Present resources for financing and various ways to enhance customer experience with our company. -Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.

Requirements

• technical knowledge
• problem solving
• 2 years
• high school
• driver's license
• plumbing license

What You Bring

-Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills. Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.) -Experience: Minimum of 2 years’ experience as a Plumbing Service Technician or similar role. -Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity. Regularly lift and/or move objects 10-75lbs. Frequently ascend/descend ladder and maintain balance. -Education: High school diploma or GED. -Licenses: Valid driver’s license. Valid plumbing license or certification as required by state regulations.

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Benefits

-Health insurance: Comprehensive medical, dental, and vision coverage. -Company vehicle and gas card. -Retirement plan: 401(k) with partial company match. -Hourly pay during first 90 days, followed by task pay. -Training and development: Ongoing opportunities for professional growth and advancement. -Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction. -Paid time off: Generous vacation, holidays, and sick leave.

About Howard Air

-Specializes in air conditioning installation, maintenance, and repair for both residential and commercial properties. -Known for their expertise in handling complex HVAC systems, providing energy-efficient solutions for various building types. -Established itself as a leader in the Arizona market, with a strong emphasis on quality and reliability.

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