Bachelor of Social Work Support Services

Overview

Provide quality assurance, coaching, and training to senior service coordinators.

Key Responsibilities

• compliance review
• help desk
• policy training
• file review
• survey reporting
• technical support

Tasks

-Review reports and provide compliance feedback to Service Coordinators on a monthly, quarterly, and semi-annual basis. -Act as a clinical 'help desk' to Service Coordinators across the country. Provide clinical coaching and mentorship to Service Coordinators. -Educate Service Coordinators on standardized policies and procedures, based on HUD's guidelines. -Review of resident files on a semi-annual basis, assist with an annual resident and management satisfaction survey, and compile semi-annual reports to submit to HUD. -Conduct trainings to Service Coordinators on various social service topics, via monthly trainings, annual conferences, and teleconferences. -Participate in team decision-making meetings to shape Quality Assurance processes and procedures -Provide technical support and assistance to Service Coordinators on an online documentation system.

Requirements

• microsoft office
• bachelors
• case management
• advocacy
• leadership
• problem solving

What You Bring

-Knowledge of community resources and services for seniors -Strong advocacy, communication, and relationship-building skills -Strong leadership skills -Strong computer aptitude and ability to utilize effectively all Microsoft Office programs -Maintains a positive, professional manner -Empathy, problem-solving skills, and the ability to work collaboratively within interdisciplinary teams -Organizational and documentation skills to ensure compliance -Ability to work independently, exercise independent judgement, and demonstrate initiative -Bachelors degree in social work or relevant social services field -Manages time efficiently and effectively -Case management, needs assessment, and care planning expertise

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Benefits

National Church Residences is the nation’s largest not-for-profit provider of affordable senior housing, offering housing and healthcare services to enhance the quality of life for seniors. Since 1961, our mission has been to provide vibrant, healthy, and independent living solutions tailored to meet the evolving needs of seniors. Located in 27 states with over 340 communities, we are dedicated to ensuring seniors remain in their homes for life through residential communities, home-based care, and supportive housing options. Our vision is to serve 100,000 seniors by 2030. This is a full-time Bachelor of Social Work role located in Columbus, OH. The Social Worker will provide supportive service quality assurance to staff who are serving seniors. Key responsibilities include

About National Church Residences

-Specializes in developing, managing, and operating affordable housing communities and healthcare services. -Offers a variety of housing models, including independent living, assisted living, and memory care. -Provides health services to enhance resident quality of life, such as home healthcare and wellness programs. -Known for creating communities that combine affordable housing with supportive services. -Focuses on sustainability and improving living conditions for vulnerable populations.

Sector Specialisms