Cust Field Rep I
Puget Sound Energy
Provides electric and natural gas services to customers in the Pacific Northwest.
On‑site customer assistance, meter service, billing analysis, and collection duties.
9 days ago ago
$31 - $31
Entry-level
Full Time
Olympia, WA
Field
Company Size
1,900 Employees
Service Specialisms
Energy Management
Renewable Energy
Electricity Distribution
Gas Services
Utility Operations
Sustainability
Environmental Consulting
Power Generation
Sector Specialisms
Energy
Electric Utilities
Natural Gas Utilities
Renewable Energy
Clean Energy
Electrification
Commercial Equipment
EV Charging Infrastructure
Role
Description
- Disconnect single phase self-contained meters as required.
- Advises customers regarding billing procedures and problems, appliance use and general energy conservation.
- Prepare customer correspondence and perform other clerical office tasks to include, maintaining records, assisting other employees and responding to customer inquiries.
- Maintain customer records and provide data for billing of unmetered accounts.
- Work with customers throughout designated areas to review and analyze accounts for proper billing information, obtain meter check readings, meter and multiplier verification, resolve access problems, etc.
- Perform collection tasks as required.
- Reconnect single phase self-contained meters as required.
Requirements
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- pre‑employment and random drug screenings, including marijuana testing, per dot regulations.
Company
Overview
1899 Founded
Year Established
The company has been in operation for over a century, serving the Pacific Northwest.
1.1M Customers
Customers Served
The company provides electricity and natural gas to over 1.1 million customers in the region.
- Providing reliable electricity and natural gas to customers with a focus on sustainable energy solutions and reducing environmental impact.
- Actively investing in wind, solar, and hydropower projects as a key player in the transition to renewable energy.
- Committed to innovative solutions for energy efficiency and demand response.
- Supporting local businesses, initiatives, and educational programs through community engagement.
- Involved in major infrastructure projects, including large-scale energy storage and smart grid advancements.
- Dedicated to meeting the evolving needs of the Pacific Northwest's energy future.
Culture + Values
- Customer Commitment: We focus on delivering the best service and experience to our customers.
- Safety: We prioritize the safety of our employees, customers, and communities.
- Integrity: We operate with honesty and transparency in everything we do.
- Sustainability: We are committed to supporting environmental sustainability and community resilience.
- Excellence: We strive for continuous improvement, striving to be the best in our field.
- Collaboration: We work together as a team to drive innovation and meet challenges head-on.
Environment + Sustainability
2045
Net Zero Goal
Commitment to achieving net-zero carbon emissions by this future date, aligning with global sustainability efforts.
50%
Renewable Energy
A significant portion of energy supply now comes from renewable sources such as wind and solar power.
- Aiming to reduce customers' carbon footprint through energy efficiency programs and clean energy solutions.
- Expanding electric vehicle charging infrastructure to support regional EV adoption.
- Investing in modern, resilient energy infrastructure for a clean energy future.
Inclusion & Diversity
34% Leadership
Women in Leadership Roles
A significant percentage of leadership positions are held by women.
- Leadership is committed to advancing diversity, equity, and inclusion across all levels.
- Active employee resource groups support a variety of diverse communities.
- An inclusive culture is promoted where every employee feels valued and respected.
Articles
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