Manager, Repair Ops

Overview

Lead field repair operations, supervise teams, ensure safety, quality and financial performance.

Key Responsibilities

• field audits
• safety plans
• contingency analysis
• material coordination
• labor forecast
• repair operations

Tasks

In this you will be responsible for the repair business, including field operations, customer satisfaction and overall general business management. -Achieve all financial performance targets including profit and working capital -Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans -Accurately analyze situations and assist in developing contingencies for estimates -Conduct field education training ensuring that will create and maintain a safe working environment -Direct, supervise, and lead the performance of field operations for the Modernization & Repair side of Otis’ business -Coordinate all material deliveries and issuing purchase orders -Supervise mechanics and installation teams -Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies

Requirements

• leadership
• communication
• microsoft
• elevator
• degree
• teamwork

What You Bring

Otis Elevator Company is searching for a highly motivated Manager, Repair Ops to drive productivity and the performance projects for the branch and customers. -Ability to work in a highly team-oriented and dynamic environment -Strong leadership skills and goal-orientated with strong time management and organizational skills -Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers -Must be able to develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job -Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software -Needs to be self-motivated and able to manage many simultaneous projects and responsibilities -Elevator industry experience or an experience leading field level associates/technicians in a similar industry preferred -High school diploma or equivalent required; bachelor’s degree preferred

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Benefits

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

About Otis Elevator Co.

-Pioneered the first passenger elevator, revolutionizing urban transportation. -Serves a wide range of sectors, including residential, commercial, and infrastructure projects. -Their work can be seen in iconic structures like the Burj Khalifa. -Focuses on safety, efficiency, and sustainability in urban spaces. -Advanced smart elevator systems enhance user experience and energy efficiency.

Sector Specialisms