Regional Scheduler, Southeast
Pearce Services
Leading provider of operations, maintenance & engineering for telecom and renewable infrastructure nationwide.
Manage regional scheduling of service jobs, assign technicians, coordinate parts and site access.
13 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Lake Mary, FL
Onsite
Company Size
3,500 Employees
Service Specialisms
Telecom operations
Telecom maintenance
Engineering services
Wireless services
Wireline/Fiber services
Network/ISP services
Planning & Professional services
Renewable energy services
Sector Specialisms
Telecommunications
Wireless Telecom
Wireline Fiber
Data Center ISP
Renewable Energy
Wind Energy
Solar Energy
Energy Storage
Role
Description
utilization
scheduling
cloud records
parts tracking
job assignment
site access
- Follow divisional and regional guidance on utilization rates and ensure targets are consistently met.
- Monitor regional work order pipelines and prioritize scheduling based on due dates, technician availability, and skill requirements.
- Maintain accurate records of scheduled jobs and updates within cloud-based platforms.
- Collaborate with Parts Managers to track part ETAs and schedule jobs accordingly to minimize downtime and align billables with incurred costs.
- Coordinate with Field Managers and Technicians to ensure proper job assignment and readiness.
- Arrange site access and escort requirements, ensuring technicians can enter sites without delay.
- Communicate regularly with Service Delivery Coordinators to keep them informed on scheduling status, especially for enterprise and national accounts.
Requirements
netsuite
salesforce
microsoft 365
problem solving
time management
2 years
- Excellent time management, multitasking, and problem-solving skills
- Familiarity with parts logistics and ETA coordination is a plus
- Minimum 2 years of experience in service scheduling or field operations
- Effective communicator with ability to coordinate across cross-functional teams
- Strong understanding of technician utilization, job costing, and service delivery timelines
- Experience with cloud-based scheduling platforms (e.g., NetSuite, Salesforce)
- Detail-oriented with a proactive mindset and ability to work independently
- Proficiency in Microsoft 365 (Excel, Outlook, Teams, etc.)
- This is an onsite position. Candidates must report to the Lake Mary, Florida office daily and reside in the Lake Mary, Florida area.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2020 Expansion
Partnership with New Mountain Capital
A strategic partnership in March 2020 expanded their services into full-spectrum renewable energy solutions.
$550M Revenue
2024 Milestone
Achieved over $550 million in revenue by 2024, marking significant growth.
~3,500 Employees
National Workforce
Operate with a staff of approximately 3,500 employees across the United States.
- They maintain climbing rigs and specialized training for technicians working at extreme heights on turbines.
- Their portfolio includes servicing 30,000 cell sites, 37 GW of wind energy, 25.5 GW of solar power, 10,000+ EV chargers, and 845 MW of energy storage.
- Typical projects involve telecom tower repairs, data-center backup power installations, wind turbine maintenance, solar commissioning, and EV charger upkeep.
Culture + Values
- Safety: “Start SAFE, work SAFE, finish SAFE.”
- Quality: “We get the job done right the first time.”
- Innovation: “We develop new software, processes, and solutions that delight our clients by enhancing quality, efficiency, and transparency in our work.”
- Commitment: “Our pride is rooted in accomplishing extraordinary goals as a team.”
Environment + Sustainability
25.5 GW
Solar Capacity Serviced
Maintains and operates a significant portion of the U.S. solar infrastructure, contributing to cleaner energy production.
13K+ Miles Washed
Clean Energy Maintenance
Ensures optimal performance of solar panels through regular cleaning and maintenance.
10M Panels Washed
Maintained Solar Assets
Provides annual cleaning services for millions of solar panels to enhance energy output and longevity.
250K Locations
Critical Infrastructure Support
Dispatched specialized teams to maintain and manage infrastructure across renewable energy, telecom, and EV sectors.
- Nationwide maintenance and operations across wind, solar, EV charging, and energy-storage infrastructure
- Launched Pearce Renewables division to support full lifecycle of clean energy assets, including emergency response, repower, commissioning, and training
- Goal: to help provide a cleaner future via comprehensive renewable energy services
Inclusion & Diversity
Employee NPS Rise
Employee Net Promoter Score Increased by 13 Points
The company saw a significant improvement in employee satisfaction, with the Net Promoter Score rising from +23 in 2021 to +36 in 2022.
Diversity Ratings
Employee Ratings by Gender and Ethnicity
Glassdoor reports that women rated the workplace 3.6★, while men rated it 3.2★, with Black/African American employees rating it 4.3★, Hispanic/Latinx employees 3.5★, and White employees 3.4★.
- Awarded as one of Comparably’s Best Companies for Happiest Employees.
- Open-door, team-oriented culture with supervisor care and a strong family-like environment.
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