Sr. Service Account Manager

Overview

Oversee construction estimating, client relations, and team of SAMs for large projects

Key Responsibilities

• estimating
• field inspection
• proposal writing
• change orders
• scope verification
• team management

Tasks

-The SSAM will be responsible for sales of remedial work of $150k jobs and greater. -SSAM will be responsible for his team of SAM’s, RPE, and SA-T. They are the SSAM’s direct reports. Their sales, activity, etc. are the SSAM’s direct responsibility to monitor and grow the team (customer share). -Responsibilities include but are not limited to: field observations and inspections, onscreen estimating, proposal writing, detail review, client interactions, change order management and association involvement (on committees within associations). -The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce. -As the SSAM they will be responsible for contract scope verification, client relationship and overall project engagement from start to finish. This includes coordinating and leading client education and client meetings.

Requirements

• construction
• four-year degree
• negotiation
• communication
• problem solving
• driver's license

What You Bring

-Understand specific construction items (as listed in Job Description) -Strong time management skills (able to help manage employees and projects) -Must meet all requirements of SAM -Ability to interpret, understand and train others on construction documents -Must be authorized to work in the United States -Must be able to climb scaffolding, stairs, ladders (standing, stooping bending, lifting, etc.) -Four-year college degree or equivalent work experience -Advanced negotiation and relationship building skills (has current client base) -Exceptional written and oral communication skills -Must have a specific understanding of construction process for new construction and remedial projects within the scope of work (codes, wind uplift pressures, thermal and moisture intrusion, materials, and methods, etc.) -Problem solving and dispute resolution skills -Must have a valid driver's license -Strong work ethic/self-starter -Must be able to lift 50lbs(including set up ladders) and work in inclement weather conditions

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About Chamberlin Roofing & Waterproofing

-Operates across Texas, Oklahoma, Arkansas and Louisiana, offering services from complex new-construction roofing to historic restoration. -Delivers full-spectrum building envelope work: roofing and sheet metal, waterproofing and caulking, garage restoration, leak repair and proactive asset management. -Boasts long-term, manufacturer-backed warranties and strong ties with top product suppliers like Firestone, Carlisle, GE and BASF. -Maintains a hands-on, personalized service ethos—still embodied by the ever-present "Chamberlin Man." -Typical projects span large commercial facilities, parking garages, historic buildings and preventative maintenance programs.

Sector Specialisms