Leasing and Recertification Specialist - Affordable Housing

Overview

Manage leasing, compliance, subsidies, and resident recertifications for affordable housing.

Key Responsibilities

• lease management
• recertification
• compliance reporting
• tenant ledger
• audit support
• nycha liaison

Tasks

-Coach residents through complex processes, including PACT pathways, unauthorized occupant resolutions, reasonable accommodations, VAWA claims, and family composition changes. -Troubleshoot discrepancies in tenant ledgers, rent calculations, or subsidy postings in coordination with accounting and compliance teams. -Collaborate closely with on-site Social Services, Temporary Move Specialists, and Property Management teams to support resident stability. -Track outreach and engagement efforts, including walk-ins and scheduled appointments, for reporting and audit readiness. -Maintain meticulous records of all leasing, subsidy, and recertification activity in accordance with program requirements. -Manage internal transfers working directly with NYCHA and leadership to ensure compliance. -Prequalify applicants and process all leasing activity in alignment with NYCHA regulations. -Lead annual and interim recertification efforts by proactively engaging residents. -Identify non-compliant households and promptly escalate to legal department. -Act as lead liaison with NYCHA and other public agencies; represent the property and support residents in resolving subsidy or compliance issues. -Identify and escalate issues affecting subsidy retention or resident eligibility. -Support internal reporting and respond to agency file reviews or audits as needed. -Draft and execute lease agreements and submit to NYCHA with precision and timeliness. -Interpret PHA rent determinations and ensure accurate resident charges and adjustments.

Requirements

• yardi
• nycha
• microsoft office
• cos
• bilingual
• affordable housing

What You Bring

-Proficiency with Yardi or comparable property management systems, and agency portals (e.g., NYCHA SSOP/Owner Extranet/ DTR) preferred. -Ability to excel in a fast-paced, multi-tasking environment with high attention to detail. -Excellent organizational, interpersonal, and problem-solving skills. -COS, TCS, BOS, FHS, or comparable certification preferred. -Bi-lingual (English and Spanish) proficiency is a plus but not mandatory. -Minimum 2 years of related experience in affordable housing (LIHTC and NYC specific leasing and compliance protocols). -Proficiency in Microsoft Office Suite, including Word and Excel. -Experience with Project-Based Section 8 and experience with PHA rent determinations preferred. -Excellent written and verbal communication skills. -Maintain working knowledge of NYCHA Self-Service Portal and related online systems.

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About The Douglaston Companies

-Evolved into a vertically integrated group combining development, construction and management. -Notable developments include the Williamsburg waterfront build‑out and the 938‑unit 3Eleven tower at Hudson Yards. -Continues revitalizing neighborhoods with affordable and senior housing in the Bronx adjacent to the Botanical Garden. -Expanded beyond NYC with projects in Arizona, Seattle and a boutique hotel in London. -Typical projects span mixed‑use, luxury rentals, affordable and senior housing, hospitality and condos. -Combines long-term lender relationships and zoning expertise to navigate complex urban developments.

Sector Specialisms