Incident Management Coordinator

Description

• Oversee, coordinate, and assist in developing procedures for implementing, administering, and evaluating TIM plans or programs
• Review and provide recommendations of the RISC Vendor invoice reports
• Review and provide recommendations of the Road Ranger Contractor invoices
• Ensure that all communications and coordination efforts between the operations staff are in accordance with the District 7 RTMC SOP
• Coordinate RRSP operations as documented in the latest version of the District 7 RTMC SOP
• Prepare and submit the Road Ranger Contractor performance deficiency evaluation on a monthly basis (deliverable)
• Supervise and coordinate tasks with the TSM&O Incident Management Program Manager
• Ensure that all communications and coordination efforts between the operations staff and the RRSPs are in accordance with the District 7 RTMC SOP
• Coordinate and conduct After Action Review (AAR) meetings on level 3 incidents, RISC incidents and any other incident as requested by the TSM&O Incident Management Program Manager
• Collect, organize, analyze, and prepare performance reports of TIM-related data, programs, and information systems
• Review and prepare correspondence, reports, studies, give briefings and make presentations regarding program activities
• Conduct monthly inspections on all RRSP Operators and vehicles
• Support and coordinate all incident management programs and initiatives identified in this Scope of Services, in accordance with the latest version of the District 7 RTMC SOP
• Conduct the bi-weekly Road Ranger Contractor(s) meeting
• Make sure that all contract requirements are being met by Road Ranger
• Support management oversight of the Road Ranger Contracts
• Serve as liaison with federal, state, and local agencies in matters concerning the coordination of TIM-related plans and services
• Archive/file all RISC Contracts documentation
• Conduct RRSP and RISC Operator qualifications review
• Maintain all required RISC documentation current, including but not limited to RISC section within the District 7 RTMC SOP and RISC Binders
• Research new incident management techniques, equipment, and technologies
• Conduct annual FHWA TIMSA for each county-level TIM Team
• Conduct annual inspections on all RISC units

Requirements

• Possesses strong familiarity with RRSP, RISC, and law enforcement incident response
• Possesses strong familiarity with the District’s freeway and arterial system
• Ability to plan, coordinate and handle multiple projects within the area of responsibility to meet short- and long-term deadlines
• Ability to present images and ideas in a clear, concise, and organized manner to an audience
• Good communication skills and ability to work as a team member
• Ability to write technical reports, correspondence, manuals, and advertising materials
• Good public speaking skills
• Present on incident management to State and local officials and various groups and organizations
• Ability to clearly communicate technical information in layman’s terms
• Skilled in the use of Windows Office suite
• Good leadership and interpersonal skills
• Demonstrated equivalency of experience in law enforcement, fire rescue, emergency response, or emergency management
• Bachelor of Arts, Bachelor of Science, or Business Administration degree or the equivalent of three (3) years experience in incident management operations of a facility similar to the RTMC
• Ability to coordinate real-time activities and priorities

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous Paid-Time-Off [PTO] benefits
• Life insurance
• Medical reimbursement plans
• In-house training programs
• 401(k) with immediate matching and no vesting period
• Disability coverage
• Education assistance program

Training + Development

Interview process

Visa Sponsorship

Security clearance