Account Manager

Overview

Manage key accounts, drive sales, and coordinate order fulfillment for steel tube products.

Key Responsibilities

• ncr management
• business planning
• order processing
• inventory management
• account management
• vendor quotes

Tasks

-Assist management and Quality Control with customer Non-Conformances (NCRs) -Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals -Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services -Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction -Adhere to all HSE, QMS, and corporate policies -Provide regular updates regarding account performance and market trends -Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery -Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise -Visit customer sites to align with business needs -Maintain accurate records of sales, orders, and customer interactions -Approve MTR’s to customer specifications -Obtain quotes from vendors, manage relationships and ensure timely response and service quality

Requirements

• sales
• multitask
• mill test
• critical thinking
• detail
• communication

What You Bring

-Minimum 2 years of experience in Sales or Sales Support role -Able to plan, prioritize, and multi-task -Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications -Excellent critical thinking ability -High level attention to detail -High level communication, computer, and document processing skills

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About Triple-S Steel Holdings, Inc.

-A business with a strong legacy in steel distribution has grown to become a key player in the industry. -It specializes in offering carbon steel products tailored for various industries, providing solutions for construction, infrastructure, and manufacturing sectors. -The firm has earned a reputation for reliability, delivering products and services that meet the highest standards. -It has successfully handled large-scale projects, ensuring that clients receive the materials they need for complex infrastructure developments. -With years of expertise, the firm is recognized for its ability to supply a wide variety of steel products and services across North America. -The firm’s unique position in the market allows it to offer specialized solutions for a diverse set of industrial and infrastructural needs.

Sector Specialisms