Key Account Manager

Overview

Drive growth and manage strategic telecom accounts in the Northeast.

Key Responsibilities

• active quotes
• strategy execution
• account planning
• revenue growth
• client relationship
• financial performance

Tasks

-Provide Active Quotes 80 times per month -Lead strategy and execution for multi-million-dollar accounts. -Collaborate with internal teams to deliver high-impact solutions. -Identify opportunities for growth within each account, including upselling, cross-selling, and expanding service adoption. -Collaborate with finance and operations teams to ensure accurate forecasting and budgeting. -Build deep, multi-level relationships and become the go-to advisor. -Stay ahead of market trends to keep our clients competitive. -Partner with internal teams—sales support, operations, marketing, product management—to deliver tailored solutions. -Develop and execute strategic account plans that align with customer goals and company objectives. -Build multi-level relationships within the customer’s organization, including executive stakeholders and operational contacts. -Serve as the trusted advisor and primary contact for all client communications. -Communicate customer feedback to influence product development and service improvements. -Identify and close new revenue opportunities, upsell, cross-sell, expand. -Conduct regular business reviews with clients to track progress and realign objectives. -Anticipate client needs, resolve issues quickly, and ensure a high level of satisfaction. -Execute 5 meaningful contacts per day -Monitor account financial performance and profitability, taking proactive measures to maintain healthy margins. -Achieve or exceed annual sales, revenue, and margin targets for assigned accounts.

Requirements

• negotiation
• presentation
• consultative selling
• travel
• telecommunications
• account management

What You Bring

-Strong negotiation, presentation, and consultative selling skills. -Willingness to travel for client engagement. ~ 30- 40% -5+ years in telecommunications industry working with key/strategic account management or enterprise sales. -Business acumen with an eye for profitability and long-term growth. -Proven success managing and growing large, complex accounts.

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Benefits

-40% - 50% Travel to see Top 10 Key Accounts 6 times per year each -Comprehensive medical, dental, vision, and prescription plans to keep you at your best -Hone your skills or learn new ones with tuition subsidy -Hybrid/Remote work schedule (located in Northeast) -Pipeline to be 300% of quota for non-run rate business -401K with a company match to help you invest in your future

About Tessco Technologies

-They specialize in providing network design, deployment, and maintenance services for wireless infrastructure. -The company serves industries ranging from telecommunications to utilities, energy, and industrial sectors. -With a focus on both products and services, Tessco bridges the gap between wireless technology and its applications. -Over the years, Tessco has been instrumental in rolling out large-scale wireless systems across diverse industries. -They are recognized for offering a comprehensive portfolio that includes both hardware and software solutions. -Tessco stands out for its ability to support critical communication infrastructures, especially in remote or challenging locations.

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