Facilities Manager

Overview

Manage school facilities operations, compliance, budgets and stakeholder relations.

Key Responsibilities

• safety compliance
• subcontractor management
• budget management
• service delivery
• reporting
• preventative maintenance

Tasks

To provide Facilities Management control and support to school sites to ensure that they operate efficiently and effectively to achieve and maintain full contractual and statutory compliance. In addition, it will be crucial to keep in communication with the client, the direct reports and MITIE regarding updates and reviews you will have taken. -Maintain strong relationships with clients, school representatives, and internal teams, attending meetings and resolving issues promptly. -Establish and monitor subcontractor performance, ensuring adherence to MITIE documentation and service standards. -Ensure full compliance with Health & Safety legislation, safeguarding policies, and audit requirements, acting as the key contact for safety-related matters. -Lead recruitment, training, and development of site-based staff, conducting appraisals and supporting succession planning. -Manage budgets, procurement, and contract variations to ensure cost-effective service delivery and accurate record-keeping. -Oversee the delivery of facilities services in line with contractual obligations, MITIE standards, and SLAs, while guiding site teams and ensuring smooth day-to-day operations. -Produce regular reports on service delivery, utilities, damage, and helpdesk validations, providing feedback to the Account Manager and supporting continuous improvement. -Plan and coordinate preventative maintenance, lifecycle works, and reactive repairs with minimal disruption to school operations.

Requirements

• facilities management
• stakeholder management
• relationship building
• pfi experience
• facilities qualification
• communication skills

What You Bring

-Extensive experience within Facilities Management or equivalent. -Excellent stakeholder and client management skills. -Ability to build and maintain credible relationships across the site. -Desired – PFI experience or knowledge. -Desired – Relevant qualifications within the facilities/compliance field -Strong communication and interpersonal skills both written and verbal.

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About Mitie

-Headquartered in The Shard in London, delivering large-scale projects across infrastructure, property, energy, and healthcare sectors. -Projects include full facilities management for airports, hospitals, government estates, and prisons (e.g., solar-powered prison solutions). -Offers expertise in security, cleaning, engineering services, energy consultancy, and technical facilities management. -Acquired major businesses such as Interserve FM (2020) and compliance specialist Marlowe (2025) to expand capabilities. -Known for tech-driven approaches like remote monitoring, robotic cleaning, and drone security, pivoting towards 'facilities transformation'. -Focused on high-margin, compliance-led services to drive future growth.

Sector Specialisms