Resident Services Coordinator

Description

• Collaborating with BHP's Activities Coordinator to plan and organize activities to engage residents and promote a healthy community.
• Coordinating, publicizing, and promoting programs.
• Supporting individuals with IDD, BI, and autism to apply for housing and benefits, including gathering required documents.
• Assisting property managers with lease and building community issues.
• Work with other BHP departments to develop policies and procedures to promote resident cooperation and lease compliance
• Actively supports and upholds BHP's stated mission and values. Optimizes the use of resources; responsible for knowing and complying with all BHP policies. Participates in professional training and development; and adheres to attendance and workplace attire policies
• Encouraging community contributions through volunteer opportunities.
• Maintains a high level of professionalism and integrity; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with the Boulder Housing Partners team to address systemic problems; inspires confidence and respect; uses feedback from others to grow and develop
• Collaborating with individuals with IDD, BI, and autism, their caregivers, and community stakeholders to identify systemic barriers and advocate for long-term housing solutions.
• Supporting community organizations to provide effective onsite programming to residents.
• Promote community building and leadership development with residents. This includes:
• Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies, and procedures. Reports all accidents and damage to BHP property
• Represent BHP and Imagine! through participation in professional organizations, meetings, and public speaking events
• Researching and maintaining a database of available housing and other resources and/or services and their eligibility requirements.
• Preparing data for community-based presentations and funding reports to advocate for sustained and expanded housing support for individuals with IDD, BI, and autism in Boulder County.
• Conducting individual assessment interviews and participating in community meetings with residents of assigned sites to identify personal and community needs and assets, and to gain resident participation in community problem-solving and on-site programming.
• Using data to inform and improve housing and support services.
• Assisting residents to create informal support networks among themselves with family and friends.
• Developing structured skill-building plans tailored to individual needs, integrating assistive technology to enhance learning and independence.
• Participate in BHP team meetings focusing on investigating and resolving community, maintenance, and resident issues.
• Assessing residents with program needs in various ways, including informal surveying, needs assessments, and community meetings.
• Provide service coordination to individual residents to support housing stability, economic development, education, and health and wellness. Activities include:
• Conducting needs assessments to identify the social, health, and wellness needs of residents.
• Collecting and maintaining accurate data on individuals' demographics, service utilization, skill development progress, and housing outcomes.
• Developing long-term housing planning for individuals with aging caregivers.
• Coordinating with community service providers to ensure seamless support.
• Coordinating activities for interns or volunteers as assigned.
• Working with other BHP staff to review residents' status, consulting with site teams and communicating with service providers and/or family members regarding residents' needs.
• Develop, implement, support, and monitor a variety of educational, social services, health and safety, and recreation programs to benefit BHP residents with IDD, BI, and autism. This includes:
• Promoting communication with residents and community building at assigned sites through newsletters, written announcements, educational programs, and community meetings.
• Represent BHP and Imagine! At public meetings, training sessions, and community outreach events.
• Advising Imagine! & BHP leadership on current best practices in housing and other resource navigation in Boulder County.
• Maintaining an annual work plan, monthly program reports, and reports on outcome measures.

Requirements

• Regular, predictable attendance is an essential function of this position

Benefits

• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.
• Employee wellness program.
• Paid life insurance.
• Select Summer Fridays off (if applicable)
• Long term disability
• Excellent work-life programs, such as flexible schedules, training opportunities, and more.
• 13 paid holidays per year plus vacation and sick leave.
• Medical, dental, vision health plans.

Training + Development

Interview process

Visa Sponsorship

Security clearance