Training Services Coordinator

Overview

Coordinate and manage fire‑suppression training programs and logistics across EMEA.

Key Responsibilities

• logistics
• documentation
• scheduling
• certification
• reporting
• liaison

Tasks

-Manage logistics: venue booking, enrolment, materials, equipment coordination, arrange catering, etc. -Coordinate documentation and certification processes, maintaining audit-ready training records. -Consult and coordinate with other Training Services Coordinators in across EMEA to ensure consistency. -Attend and assist with Training sessions held in the Manchester TechXchange Training Centre. -Liaise with trainers, account managers, and external customers in relation to training needs. -Maintain training rosters, records, and correspondence with participants. -Develop, implement, and coordinate internal and external training schedules and programs across Johnson Controls – Fire Suppression Products. -Issue training certificates; create, ship and track Authorisation ID cards. -Monitor and report on training effectiveness through attendance, feedback, assessments, and compliance tracking. -Support and coordinate all training activities for two areas of Fire Suppression (specifically engineered systems and pre-engineered systems).

Requirements

• communication
• data management
• stakeholder management
• international support
• microsoft office
• shipping logistics

What You Bring

-Excellent verbal and written communication skills in English. -Experience managing databases and extracting data/creating reports. -Previous experience in a similar coordinator role. -Professional manner and strong stakeholder management. -Experience supporting an international region/customer base. -Highly organised and methodical in approach with excellent time management. -Understanding of compliance training requirements and record-keeping. -Proficient in Microsoft Office suite (Word, Excel, Outlook, etc.) -Agenda and diary management experience. -Strong administration skills and attention to detail. -Experience with shipping/tracking/logistics.

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About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms