Principal Engineer - Systems (Term-Limited Appointment)

Description

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• Provides support in developing, integrating, testing, and evaluating local and wide area Servers.
• Working cooperatively with other departments, Agency officials, and outside agencies.
• Attends and participates in professional group meetings.
• Researches, identifies, evaluates, procedure, tests, and configures Server systems including hardware and software.
• Ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
• Oversees and provide guidance on the technical aspects of Server projects.
• Ensures the integrity and security of the Server infrastructure.
• Configure and monitor using monitoring applications such as Solarwinds, Intermapper, PRTG, and Cacti.
• Provides support to the department on matters as directed.
• Handle incident and service requests.
• Creates and supports new Servering environments.
• Provides engineering guidance in the Server domain to other departments.
• Designing, implementing, and operating secure and manageable switched and routed Servers.
• Develops plans and implements new technologies and services to satisfy capacity and performance requirements; and establishes and maintains technology and operation standards.
• Prepares and presents staff reports and other necessary correspondence.
• Devises and implements strategies for connectivity to other systems through the use of various Servering equipment such as switches, routers, and firewalls.
• Identifies utilization and performance issues.
• Engineer and perform administration, configuration, and monitoring of all Server equipment and Server infrastructure (switches, routers, firewalls, load balancers, VPN concentrators, etc.).
• Position is responsible for occasional travel between sites or data centers. Position is also responsible for moving servers and rack equipment. May be subject to bending, eye/hand coordination, grasping, hearing, kneeling, pushing, pulling, reaching, standing, talking, seeing, and carrying and lifting over 50 pounds.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
• Oversees the acquisition, installation, and implementation of Server equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components.
• Plans configuration changes and resolves complex installation problems.
• Serves as project manager on Server related projects.
• Coordinates Server operations, support, and disaster recovery.
• Integrates new technologies with existing technologies by creating detailed system migration plans.
• Serves as staff on a variety of committees.
• Maintains awareness of new trends and developments in the fields related to area of assignment.
• Ensures processes, policies, and practices are interpreted and applied consistently and effectively.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Maintains technical expertise in all areas of Server infrastructure and computer hardware and software interconnection and interfacing, such as routers, multiplexers, hubs, bridges, gateways, etc., and remains knowledgeable on new and emerging technologies in the Servering space.
• Develops standards and plans for monitoring Server operations to identify performance and capacity issues; measures volume and performance of Server traffic.
• Procurement, inventory, and asset management of IT equipment.
• Helps disperse and prioritize workload.
• Monitors system to control and monitor Server traffic.
• Project and operational management of a technology programs.
• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
• Coordinates, communicates, implements, and documents changes and processes.
• Coordinates solutions with outside vendors, users, and information technology staff and manages Server communication projects with various vendors.

Requirements

• Excellent oral and written communication abilities.
• ITIL v3 or v4 foundational knowledge, operations, services, and activities of corporate information systems.
• Expert knowledge of Server switching and routing technologies, service provider technologies, VPN, LAN/WAN Servers and datacenter technologies.
• Expert knowledge in Agile or other Project Management Methodologies.
• Familiar with ensuring that all Server equipment configurations and supporting applications are backed up and tested on a regular basis.
• Understand the operational characteristics of a variety of computer and Server systems, applications, hardware, software, and peripheral equipment.
• Troubleshooting, resolving difficult Server problems.
• Ability to managing large projects, upgrades, in a fast-paced enterprise and unique transportation environment.
• Ability to document and update all Server infrastructure and supported business processes.
• Ability to work independently, under pressure, meet deadlines, and adjust to changing priorities.
• Understand pertinent federal, state, and local laws, codes, and regulations.
• Resilient and high availability Server design experience.
• Expert troubleshooting abilities and maintenance of Server operating systems and problems.
• Familiar working with multiple vendors including Juniper, Cisco and Brocade, Fortinet, F5, and the ability to quickly learn new vendors and technologies.
• Subject matter expert and mentors other Server staff.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Position requires weekend and night shifts for server patching, on-call support, and any major upgrades that require work during non-revenue hours.

Benefits

• Employee Assistance Program.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.
• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Long-Term Disability and Life Insurance.
• Parental Leave: 12 weeks of parental leave for new parents.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Work is performed in a hybrid office and field environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance