Energy Manager

Overview

Manage communal energy supplies, SMART meters, billing and cost reduction.

Key Responsibilities

• smart metering
• energy analysis
• procurement
• inspection programme
• risk management
• broker management

Tasks

Ensure that all our communal supplies are identified and that those using the supplies are paying a fair contribution. Undertaking regular audits to assess the consumption and to identify and quickly resolve issues that compromise our ability to accurately recover. Working with residents, colleagues, and other stakeholders to improve the quality standards of our estates. This is a key role at the heart of our organisation — ensuring that communal energy supplies are accurately managed and fairly charged is essential to both our financial sustainability and our commitment to great customer service. By leading our SMART meter programme, improving billing accuracy, and driving down energy waste, you’ll play a critical part in helping us deliver high-quality, cost-effective housing services to our residents. -Deliver my services within my allocated budget and evidence sound budget management through the year. -Successfully meet the KPIs and objectives agreed for me. -Conduct impact analyses of energy used, working with key stakeholders to ensure accurate billing. -Lead and deliver initiatives that provide a diverse range of opportunities to reduce the energy used, and subsequently costs. -Obtain feedback from customers, peers and my manager about my effectiveness in delivering my services, as well as how I deliver them. -Manage our Energy Broker(s), demonstrating robust contract management ensuring outcomes are achieved through a framework of strong quality assurance. -Use customer feedback to improve my services and be able to demonstrate the service improvements I have delivered with tangible results that show success. -Successfully identify and manage risk within my service area. -Manage, develop, and implement Curo’s SMART meter project, upgrading all meters where possible. -Procure energy when contracts expire, ensuring we lock down with the best deals available for Curo and our customers. -Deliver a robust inspection programme, monitoring and reporting on progress to improve accuracy and inform annual budgets. -Develop partnership working within Curo to deliver flexible, reactive, and swift solutions to customer and service issues. -Manage and implement a team change process, supporting better information at handover of upcoming communal utilities.

Requirements

• energy management
• financial management
• stakeholder management
• process improvement
• negotiation
• sustainability

What You Bring

Are you passionate about sustainability, smart energy use, and delivering services that make a real difference to communities? We’re looking for a proactive and detail-focused Energy Manager to join our Property Services team. -Confident decision-maker with strong negotiation skills. -Clear and accurate communicator, adept at reporting complex information to diverse audiences. -In-depth knowledge of energy law, regulation, and best practices. -Evidence that the Organisation is fully compliant with legislative obligations. -Experienced in building effective partnerships with internal and external stakeholders. -Skilled in leading process changes and driving continuous improvement. -Track record of delivering customer-focused services in challenging settings. -Solution-oriented problem solver. -Technical expertise in energy management. -Strong financial management skills, including budgeting, risk assessment, and sound judgement. -Excellent communication skills, able to handle sensitive and complex information across all levels. -Strong customer service background in complex, multi-user environments. -Proven experience managing multiple contracts successfully. -Calm and determined when resolving conflicts.

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Benefits

£40,000 + benefits | The Maltings, Bath | Permanent What you'll get in return -Your birthday off as an extra holiday -Hybrid working (3 days in office, 2 days at home) -Flexible benefits which might include a Health Cash Plan -Access to an Employee Assistance Programme for your wellbeing -26 days annual leave per year (plus bank holidays), increasing to 29 days -Up to 10% matched pension contribution

About Curo

-Established through the merger of several Bath-area housing associations, it grew rapidly into a major West of England landlord. -Renovation projects include Mulberry Park on a former MoD site and refurbishment of estates previously slated for demolition. -Projects span affordable housing, shared ownership, market sales, supported, and sheltered schemes. -Notable work includes fit-out and new build contracts at high-profile locations like Power Road Studios, Shinfield Studios, and Spitalfields Works. -Significant shift from demolition to refurbishment of Foxhill plans following resident legal action, prioritizing local input. -Operating as a community benefit society, surplus from commercial activity is reinvested into social housing and support initiatives.

Sector Specialisms