Field Service Engineer - Rotary UPS

Overview

Senior engineer leads startup, commissioning, and maintenance of rotary UPS power systems.

Key Responsibilities

• troubleshooting
• commissioning
• functional testing
• system integration
• performance analysis
• reporting

Tasks

-Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear, control systems, fuel systems, and coupling assemblies. -Train Field Service junior technicians on proper startup, commissioning procedures, troubleshooting protocols, preventative maintenance and how to operate the equipment safely. -Troubleshoot and resolve complex electrical and mechanical issues related to generators, flywheels, switchgear and related control systems. -Provide technical support and guidance during new installations and system upgrades. -Provide detailed field trip reports that list the issues found onsite to the IEM manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production, service and engineering teams to help resolve any deficiencies that are found. -Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs. -As required, travel to the manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing. -Perform functional testing, load bank testing, system synchronization, and complete system validation to ensure all components meet performance specifications. -Perform functional tests, load tests, synchronization, and RUPS system validation. -Lead and perform on-site startup, commissioning, and preventative maintenance of RUPS systems, including generator integration, flywheel validation, and facility electrical infrastructure. -Works directly with 3rd party equipment vendors and customers to help resolve re-occurring issues with vendor equipment within IEM’s integrated RUPS systems. -Interface with clients, contractors and internal IEM teams during commissioning and acceptance testing. -Analyze system performance and implement improvements to enhance efficiency, reliability and scalability of existing power systems on customer sites. -Assists with project start-up and resolving punch list items found at the jobsite. Work with the customer site superintendents or project managers to update punch lists and ensure jobs are closed out correctly. -Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors. -Lead and support field integration of new RUPS and generator technologies with existing infrastructure, ensuring system compatibility and optimal performance. -Maintain compliance with all industry and company safety standards, company procedures and client specific safety protocols. -Ensure all startup and commissioning documentation, test reports, onsite daily reports and required customer records are completed, submitted accurately and on time. -Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently. -Follows a scientific step-by-step process to troubleshoot equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.

Requirements

• pe license
• bsee/msee
• osha
• modbus
• python
• plc

What You Bring

-Professional Engineer (PE) License a Plus -OSHA 10/30 certification -Communication Protocols-(Modbus/TCP, OPC, DNP3, ARP, IoT, DHCP, HTTP and IP) -Proficiency in Power/automation programming languages and ladder logic (IEC, Python, Java, SQL, HTML) -4 years’ experience as an electrical engineer -Experience and proficient with industrial power system controls and monitoring technologies. -Excellent analytical and problem-solving skills, with the ability to troubleshoot complex power systems with field service personnel remotely or in person to resolve technical issues on a customer site. -Proficient in Microsoft Office applications -Proven ability to manage complex power distribution projects, obtains great technical aptitude and has good communication skills. -Ability to read and interpret electrical drawings, schematics, and one-line diagrams. -Familiar and Experience with the TCP/IP suite -Ability to analyze and interpret engineering documents, codes, standards and technical procedures -BSEE or MSEE -Proficiency with diagnostic and testing tools - (oscilloscopes, megohmmeters, etc.) -Experience with electrical troubleshooting, including relay testing, load bank setup, and flywheel system commissioning. -Experience with the utilization of Loop2k and Modscan -Prior experience in commissioning engineering, power systems integration, or generator field service strongly preferred. -Minimum 4 years of field experience working with RUPS-UPS power systems, rotary systems, or generator-based power systems. -Experience with load bank testing, grounding systems and protective relay testing. -Experience with RUPS power system controls engineering, including ATO programming in PLC’s, Protective Relays and HMI’s -Strong technical ability related to verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders. -Strong hands-on experience with rotating equipment, diesel generator systems, and mechanical diagnostics. -NFPA 70E certification

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Benefits

-Professional development and training opportunities. -Competitive salary and performance-based incentives. -Health, dental, vision insurance and 401K. -Paid time off and holidays.

About Industrial Electric Mfg. (Iem)

-Early adoption of CAD/CAM fabrication in 1979. -Supplies electrical distribution and switchgear to tech giants like HP and Apple. -Subsidiary IEM Power Systems offers turnkey power solutions worldwide.

Sector Specialisms