Fire and Security Service Engineer

Overview

Service and maintain ADT fire, security and CCTV systems for assigned region.

Key Responsibilities

• time management
• job prioritisation
• customer service
• device servicing

Tasks

-Ensuring your time is managed efficiently and jobs are prioritised correctly. -Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. -To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.

Requirements

• fire security
• 18th edition
• nvq
• driving license
• customer facing
• lifting

What You Bring

-Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate. -Experience within Fire & Security industry -Ability to lift and climb ladders -Had or have previous experience working in a customer facing environment -Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA -Driving license -Our team average 20+ years length of service.

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Benefits

-Industry leading Health & Safety and an employee assistance program. -Staff referral scheme up to €5,000 -Generous callout payments – Best in the industry. -Travel Time – Averaging 3% of basic salary. -23 days holiday plus bank holidays. -Career progression opportunities - newly introduced Engineering career ladder 2022. -Company Vehicle, uniform, all PPE, tools and ongoing training provided. -Rewards & recognition programmes. -Overtime – averaging 450 hours per year. -Competitive basic salary with excellent additional earnings potential. -Sales referral incentive scheme. -Engineering Commission scheme – Averaging 7% of basic salary. -Pension – we match up to 7%.

About Johnson Controls Ireland Hvac

-Pioneered the first electric thermostat and evolved into a global HVAC‑R powerhouse. -Headquartered in Cork, Ireland, offering chillers, heat pumps, air handling units, and advanced controls. -Typical projects include large‑scale installations in hospitals, data centres, schools, airports, and industrial facilities. -Specialises in commercial and industrial systems, critical environments, and marine/naval air-conditioning. -Delivers comprehensive solutions—from design and procurement through commissioning, diagnostics, and service. -Notable for integrating smart systems like Metasys and Verasys to optimise energy efficiency and building performance. -Combines century‑long heritage with cutting‑edge tech in smart, compact, quiet, and efficient HVAC systems.

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