Community Relations Associate- Cortland Pentagon City

Overview

Provide resident support, handle customer service, and manage community engagement and marketing.

Key Responsibilities

• marketing programs
• social media
• customer service
• payments processing
• resident liaison
• retention partnerships

Tasks

-Establish, manage, and maintain marketing programs and social media presence. -Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service and engagement. -Greet and communicate with walk-in prospective residents, process payments, deliver resident notices, and provide keys to vendors. -Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals. -You s erve as the liaison for your residents and prospective residents to access the best service and support channels to address their needs.

Requirements

• bachelor’s
• property management
• microsoft office
• realpage
• funnel
• onesite

What You Bring

-Able to multitask and meet deadlines in a timely and organized manner. -Bachelor’s degree or equivalent industry experience required -Strong analytical, critical thinking and problem-solving skills -Experience in sales and customer service -Excellent written and verbal communication skills -Stellar attention to detail and organization skills -2 + years of Property Management experience preferred -Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications

People Also Searched For

About Cortland

-Founded in the early 2000s, this company has rapidly evolved into a leading real estate investment and management firm. -The company focuses on creating high-quality residential and commercial spaces that enhance communities and provide value to investors. -They manage thousands of apartments and properties across major U.S. cities. -Their approach to development is characterized by an innovative blend of design, sustainability, and market intelligence. -Known for delivering exceptional living experiences, they thrive on partnerships and long-term growth strategies. -Their portfolio includes luxury apartments, mixed-use developments, and commercial properties. -They are a prominent player in transforming urban landscapes, particularly in high-demand metropolitan areas.

Sector Specialisms