Manager/ Assistant Manager, Data Centre Engineering Support (DCES)

Description

• Lead problem management and root cause analysis (RCA), implementing corrective and preventive measures for high-severity incidents.
• Act as a 2nd/3rd-level technical escalation point for site operations and critical infrastructure matters.
• Ensuring full compliance with applicable Acts, Regulations and legislation in relation to Singapore DC building operations.
• Support business continuity and recovery planning with engineering expertise and risk mitigation measures.
• Develop, review, and enforce engineering standards, including procedures, MOPs, drawings, test scripts, and vendor recommendations, ensuring regulatory and corporate compliance.
• Conduct risk assessments for critical infrastructure, identify single points of failure, and recommend mitigation strategies.
• Provide advanced engineering support for troubleshooting and resolving complex technical issues across electrical, mechanical, BMS, and other critical systems.
• Collaborate with cross-functional DCO towers, including Site Operations, Solutioning & Provisioning, Service Assurance, and Technical Service Management, to ensure seamless operations and knowledge transfer.
• Collaborate with Group DC Operations to develop, verify and review technical policies, processes, procedure and work instructions, including maintenance frameworks and best practices.
• Responsible and accountable for the procurement of technical services and works, contract management and administration of existing service agreements & renewals.
• Collaborate with the Technology & Project Delivery team to improve maintainability and built quality.
• Oversee asset lifecycle management, recommending upgrades, refreshes, and obsolescence strategies while supporting predictive and reliability-centred maintenance.
• Serve as the program manager responsible and accountable for overseeing the entire process; from planning to certification of all technical accreditation programs, including Green Mark, ISO, etc.

Requirements

• Minimum 5 years of relevant work experience in managing critical facilities development or operations, as well as project management in 24x7 Data Centre environment.
• Familiar with international standards such as ASHRAE, Uptime, ISO, NFPA, SS 564, SS 638.
• Professional certifications (e.g., CEng, PE, PMP, Uptime Accredited Tier Designer/Specialist) are preferred.
• Must possess certifications such as SCEM, GMM, GMFM, GMP, GMFP or other related certifications.
• Proven track record in leading certification programs, including ANSI/TIA-942, Uptime, BCA-IDA Green Mark, SS564, LEED, ISO, etc
• Ability to work independently and under tight deadlines.
• Diploma or Degree in Mechanical & Electrical Engineering, Facilities Management, or a related field.
• Excellent stakeholder management and communication skills.

Benefits

📈 Opportunities for growth: At STT GDC, we don’t just offer roles – we cultivate long-term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

🌟 Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation

Training + Development

Interview process

Visa Sponsorship

Security clearance