Account Executive

Overview

Drive sales and manage client accounts for facility management services.

Key Responsibilities

• market intelligence
• process improvement
• salesforce crm
• budget management
• pipeline development
• reporting

Tasks

As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying and acquiring new clients within the facility management sector. As an AE, you will be responsible for generating new business opportunities, nurturing client relationships, and ensuring client satisfaction within the facility management space. This role involves a combination of sales prospecting and account management to achieve revenue targets and deliver exceptional service. The position relies heavily on an inside sales motion with an elevated level of customer touches expected. This position manages and operates its own book of business and can build operational support when volume hits numbers which support that investment. -Provide insights and feedback on market intelligence, competitor activities, and client needs. -Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals. -Develop and implement process improvements to enhance operational efficiency. -Serve as the primary point of contact for client inquiries and requests. -Monitor and ensure the quality and efficiency of service delivery, addressing any issues promptly. -Build and nurture strong, long-term relationships with existing clients. -Communicate effectively with internal teams to ensure alignment of client needs and operational requirements. -Prepare and deliver compelling sales presentations and proposals to clients. -Prospecting and Lead Generation by identifying and researching potential clients and market segments within the facility management industry. -Conduct regular check-ins to assess client satisfaction and gather feedback. -Manage operations amongst your clients until such a time you build an operations team to support your P&L. -Prepare and maintain operational budgets, tracking expenses and revenue. -Conduct market research to understand client needs and industry trends. -Develop and maintain a robust sales pipeline of prospective clients. -Collaborate with teams to allocate resources effectively and optimize service delivery. -Address client concerns and resolve issues in a timely and satisfactory manner. -Maintain accurate records of sales activities and client interactions in Sales Force. -Prepare and deliver regular reports and updates to clients on performance and account status. -Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team. -Understand clients' facility management needs and tailor solutions to meet their specific requirements. -Provide accurate reporting and performance metrics to senior management. -Negotiate contracts and agreements with clients, ensuring compliance with company policies. -Coordinate with Marketing, Operations, and Customer Service teams to ensure alignment with overall business objectives.

Requirements

• microsoft office
• salesforce
• inside sales
• bachelor's degree
• facility management
• leadership

What You Bring

-Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). -Ability to manage the stress of a fast-paced environment. -Ability to work in an entrepreneurial environment and work as part of a go-to-market team. -Strong understanding of facility management services and industry best practices. -Exceptional client relationship management skills. -Experience and understanding of how to navigate midsize and small customer organizations to gain access to key individuals, management, and purchasing decision makers. -Strong leadership and team management skills. -Excellent oral and written communication skills, multi-task oriented, and extremely strong public speaking skills. -Bachelor's degree in business, marketing, or a related field. -Track record of Sales Excellence through prospecting, influencing, negotiating, and closing new business opportunities with financial acumen with budget management experience. -Heavy outbound cold calling and inside sales motion. Key performance indicators tied to customer contacts and bookings. -Proficiency in using Salesforce and other CRM type software. -2-5+ years’ proven experience in inside sales, preferably in facility management or related industries. -Strong tactical thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement strategies throughout all levels of the organization. -Ability to meet the in-person requirements of the team and/or business needs. -Valid Driver’s License.

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Benefits

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. -Paid time off to volunteer. -Paid Primary and Secondary Caregiver leave. -Employee Assistance Program to assist with everyday challenges. -Limited business travel when required to support accounts and new business growth. -Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. -Health, dental and vision coverage on day 1. -Open PTO plan

About Divisions Maintenance Group

-Founded with the mission to deliver reliable, professional maintenance services across various sectors. -Provides end-to-end facilities management, from routine maintenance to complex repair projects. -Specializes in maintaining critical systems such as HVAC, plumbing, electrical, and mechanical infrastructures. -Works with a wide range of industries, including commercial, industrial, residential, and government sectors. -Known for quick response times, high-quality service, and cost-effective solutions to facility maintenance challenges. -Handles projects across the country, with a reputation for excellence in both large-scale and small-scale operations. -Continues to expand its services, ensuring high standards through a mix of technology, expertise, and dedicated staff.

Sector Specialisms