Retail Business Developer
R3 Roofing And Exteriors
Family‑owned contractor specializing in residential & commercial roofing, exteriors, storm damage and insurance assistance.
Re-engage past customers and generate retail roofing appointments via outbound calls.
10 days ago ago
Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Urbandale, IA
Office Full-Time
Company Size
33 Employees
Service Specialisms
Roofing Contractors
Siding Contractors
Gutters
Commercial Roofing
Gutter Guards
Solar Installation
Gutter Installation
Roof Repair
Sector Specialisms
Residential
Commercial
Storm Damage & Insurance Claim Assistance
Solar Roofing
Role
Description
crm documentation
outbound calls
lead management
appointment generation
performance metrics
customer engagement
- Represent R3’s values and commitment to service in every interaction.
- Re-engage past customers to schedule retail roofing and exterior project bids.
- Maintain continuous touchpoints with customers to keep them connected to the R3 brand for future needs.
- Provide a positive, professional first impression for homeowners reconnecting with R3.
- Educate homeowners on retail services, timelines, and next steps.
- Identify potential retail replacement opportunities through effective conversation and discovery.
- Track and improve performance metrics in collaboration with leadership.
- Document all communication, notes, and follow-ups accurately within the CRM.
- Support the sales team through clear communication and thorough appointment preparation.
- Manage multiple customer touchpoints, callback lists, and lead pipelines efficiently.
- Make outbound calls daily to previous customers, warm leads, and network contacts.
- Generate high-quality appointments that convert into retail sales.
Requirements
organized
communicator
tech‑savvy
crm
high volume
phone sales
- Highly organized, dependable, and motivated by measurable goals.
- Strong communicator with a positive, engaging phone presence.
- Friendly, confident, and able to build rapport quickly.
- Tech-savvy with the ability to learn CRM systems.
- Comfortable in a high call-volume, high-activity environment.
- Experience in phone sales, customer service, appointment setting, or business development preferred.
Benefits
- Offer contingent upon successful completion of a background check
- Health Insurance Offered
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- employment contingent upon successful completion of a background check.
Company
Overview
Top certification
Industry Recognition
The company has earned top certifications from leading manufacturers GAF and Owens Corning for their storm-damage expertise.
Under a day
Fast Turnaround
Some full roof installations are completed in under a day, showcasing their efficient service delivery.
- Founded in 2020, this family-owned general contractor grew quickly to serve homeowners and businesses across Iowa, Illinois, and Florida.
- Their journey began restoring storm-battered properties, guiding clients through insurance processes before delivering quality roofing and siding solutions.
- They expanded from simple inspections to full residential and commercial roof replacements, exteriors upgrades, and solar-roof consultations.
- They stand out by combining in-house inspections, insurance-claim support, and efficient installation delivered in a single day.
- They operate HAAG-certified inspectors and drone surveys to diagnose issues before they even knock on your door.
- Typical projects range from hail-damaged homes to complex commercial roofing and energy-efficient exterior installs.
- An unusual fact: they sometimes include solar-roof consultations alongside traditional roofing work.
- Their financial model mixes storm-repair contracts with energy-oriented exterior projects to balance recurring demand.
Culture + Values
- Customer First: We prioritize responsiveness and clarity in communications, ensuring every client understands our process and outcomes.
- Safety-Driven: Mandatory safety training and PPE usage for all on‑site staff—zero compromises on safeguards.
- Accountability: Every project has a single point of responsibility from start through warranty period.
- Growth & Learning: Regular professional development sessions and certifications for crews and office staff.
- Transparency: Clear, itemized estimates and invoicing; real‑time project status updates available to clients.
Environment + Sustainability
70%+ recycled content
Recycled Roofing
Metal roofing materials are made with a high percentage of recycled material, contributing to resource conservation.
40–60 years lifespan
Long-Lasting Roofs
Metal roofs have an extended service life, reducing the need for frequent replacements and minimizing waste.
- Roof systems designed to support future photovoltaic installations, with no roof penetrations required.
- Stormwater reduction via reflective and high-recycled-content roofing, mitigating runoff heat and volume.
Inclusion & Diversity
- No publicly stated DEI strategy or gender‑diversity statistics found.
- No measurable targets or reported outcomes related to hiring, promotion, or retention by gender or other demographics.
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