Tour Coordinator - Future Opportunity

Overview

Coordinate and schedule home tours for buyers, supporting agents and clients.

Key Responsibilities

• online tools
• customer tracking
• inbound requests
• showings scheduling
• agent coordination
• property availability

Tasks

-Use online tools that allow you to track customer progress and share information across teams -Take inbound requests to tour properties via email, phone, and the Redfin site and apps -Coordinate with buyer's agents and clients to schedule and reschedule home showings -Coordinate with listing agents to confirm that properties are available for showing

Requirements

• multitasking
• detail-oriented
• customer service
• tech-savvy

What You Bring

-Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting -Excellent attention to detail -Customer service experience required, including using email and phone -Comfortable with consistently updated technology and adapting to changes

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Benefits

-Paid vacation, paid holidays, sick leave, and flex days -Support in obtaining a real estate license -Part-time hours to start with opportunity to go full-time -This is a remote position, with 1–2 potential in-office days per month for team events -Comprehensive in-person and virtual training -Opportunities to move into other roles at Redfin; 51% of our real estate managers and directors started in agent or support roles

About Redfin

-The company blends technology with traditional real estate services, offering a seamless home-buying experience. -The company's services include buying, selling, renting, and mortgage solutions, making it a one-stop platform. -Known for its innovative approach, the company introduced features like 3D home tours and online booking of home showings. -The company operates in a highly competitive market, differentiating itself through technology-driven insights and data.

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