Reactive Maintenance Coordinator

Overview

Coordinate reactive maintenance jobs, assigning tradespeople to calls.

Key Responsibilities

• job allocation
• workload coordination
• emergency response
• maintenance scheduling
• record keeping
• customer liaison

Tasks

-Allocating jobs to engineers including Gas Engineers, Plumbers, Electricians, Roofers, and AC/HVAC Engineers -Coordinating daily workloads and ensuring SLAs and client expectations are met -Liaising with customers and engineers to provide updates on job progress -Responding to emergency call-outs and prioritising urgent repairs -Logging and scheduling reactive maintenance call-outs for domestic and commercial properties -Maintaining accurate records and job documentation in the internal system

Requirements

• helpdesk
• scheduling
• crm
• it skills
• multitask
• communication

What You Bring

-Previous experience in a helpdesk, scheduling, or coordination role within maintenance, repairs, or facilities management preferred -Ability to multitask and work under pressure in a fast-moving environment -Excellent organisational and communication skills -Strong IT skills and familiarity with scheduling software or CRM systems

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Benefits

-Full-time, permanent position with excellent progression opportunities -Competitive salary of £26,000 – £30,000 DOE -Opportunity to join a friendly and supportive office team

About Hill Mcglynn Recruitment

-Operating from Kent and London, the company blends deep local construction market insight with a nationwide reach to match specialised talent to clients. -Utilises flexible placement models including permanent, freelance, MEP, trades, and civils roles. -Specialises in placing talent across trades & labour, mechanical & electrical (MEP), civils & infrastructure, administration, maintenance and consultancy within the built-environment. -Provides virtual well-being services to support candidate welfare.

Sector Specialisms