Management Trainee - Chicago

Overview

Store management trainee overseeing operations, HR, finance, and customer service

Key Responsibilities

• staff supervision
• inventory control
• customer service
• training development
• compliance management
• financial monitoring

Tasks

-Must ensure that all store employees have a working knowledge of various products. When necessary, develop training programs. -Encourage a viable team-oriented working environment through good communication. -Provide knowledgeable assistance to customers with all product lines and services offered by the retail store. -Answer customer telephone calls promptly and in an appropriate manner per company guidelines -Must ensure employees deliver excellent customer service to our customers. -Complete all paperwork reports in a timely and accurate manner. -Assist all customers in a professional and timely manner upon them entering the retail store. -To suggestively sell additional merchandise to the customer assisting the customer in completing their projects. -Ensure that the store is properly staffed at all times. -Ensure that commercial accounts are properly set up and administered. -Ensure that the physical appearance of the store is maintained and that all equipment is in excellent working condition. -Ensure that the store is properly opened and closed in accordance with company policy. -Monitoring accounts payable, accounts receivable and banking procedures. Resolve problems as necessary. -Ensure that the store complies with all federal/state regulations and company policies including, but not limited to: ADA, EEOC, Workers Compensation – Wage & Hour, Sexual Harassment, etc. -Maintaining the store’s appropriate inventory levels to ensure that it meets customer needs and is aligned with budget. -Adhere to all company policies and procedures outlined in the JC Licht Employee Handbook. -Resolve customer issues in a proper and efficient manner. -Provide support in the development of new accounts and increase sales of current accounts through a targeted sales initiative. -Active involvement in the recruitment, selection, and hiring of store team members. -To maintain merchandising standards established by JC Licht Senior Management Team including window displays, sales floor displays, promotional displays etc. -To actively participate in store activities including unloading of trucks, stocking shelves, carrying merchandise out for the customer, having the ability to lift a determined weight of merchandise and delivering paint when needed. -Maintain a complete understanding of the company’s purchasing policies and procedures. -Control inventory losses through proper controls and notations. -Understand and utilize various business reports to identify sales, gross margin, and expense control opportunities. -Assist with outside sales calls when necessary. -Must supervise employees. -Conduct periodic performance reviews for the purpose of assessing employee performance. When necessary, must also administer disciplinary action in accordance with company policy.

Requirements

• retail experience
• inside sales
• heavy lifting
• college degree
• communication
• financial planning

What You Bring

-Minimum of 2 years retail experience, preferably industry related. Background in inside sales a plus. -Individual must be able to lift at least 50 pounds. Individual will be required to work up to 50 hours per week. -Requires a two or four year college degree or equivalent work experience. -Strong interpersonal communication skills. -Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time. -Effective financial planning and management skills.

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About Jc Licht

-The company has grown from a small local operation into a leading provider of high-quality paints and supplies. -JC Licht offers a wide range of products, specializing in residential, commercial, and industrial applications. -With a commitment to excellence, they serve contractors, architects, designers, and homeowners alike. -Their extensive product catalog includes interior and exterior paints, primers, and specialty coatings. -Known for providing exceptional customer service, JC Licht has earned a reputation for reliability and quality. -They offer expert color consultation services, helping customers select the perfect shades for their projects. -The company operates across multiple locations, offering both retail sales and professional-grade products. -JC Licht also partners with major brands, ensuring they deliver the latest in paint technology and innovation.

Sector Specialisms