Field Service Manager

Overview

Provide technical installation, commissioning, troubleshooting and training for smart motors nationwide.

Key Responsibilities

• motor installation
• tool maintenance
• start-up services
• equipment alignment
• commissioning support
• fault troubleshooting

Tasks

-Train and mentor field service personnel smart motor installation practices -Adhere to all company rules, processes, policies and requirements -Follow and set a positive example for all ITT Code of Conduct rules and guidelines and ensure commitment to ITT's vision, mission and values and act in accordance with the Working with One Another program -Offer support to field service and monitoring team -Implement the set vision to the Filed Service department -Organize personnel for smart motor installation and activation -Maintain tools and equipment in operating condition and advise supervisor of deficiencies -Provide on-site start up services and troubleshooting to customers within the United States and document all procedures and recommendations and provide reports -Assist with assembly of smart motors and associated equipment including manufacturing and fabricating along with the repair of modifications associated with smart motor equipment -Complete rotating equipment alignment to nominated tolerances using dial indicators or laser equipment -Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support -Offer field service team support with site related fault finding -Troubleshooting smart motor and associated equipment -Contribute to a positive safety culture throughout the business by alignment with safety processes, policies and legislation along with support for new initiatives -Follow written instructions and complete all nominated checkpoints before handover of paperwork -Provide timely advice to Operations Manager of field service tooling and consumables stock deficiencies to allow replacement

Requirements

• motor control
• electrical license
• electrical degree
• troubleshooting
• problem solving
• microsoft office

What You Bring

-Professional appearance and approach -Preventative Maintenance & Reliability experience desirable -Minimum 5 years practical experience and knowledge with various motor types -People management experience strongly desirable -Be experienced with process & motor control methodologies -Associates degree in Electrical Engineering or higher desirable -Trade certificate in Electrical or electronics desirable -Strong English language skills both verbal and written -Understand and implement quality principles -Demonstrate understanding of motor KPV trends -Demonstrate an ability to fault find and self-manage so as to avoid unnecessary breakage or lost time through incorrect installation techniques -Advanced electrical trouble shooting capability -Excellent problem solving and analytical skills -Be capable to read & interpret both schematics and Piping and Instrumentation diagrams -Basic computer and Microsoft Office skills including PowerPoint, Excel and Word -Restricted Electrical License desirable or 5 years experience

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About Itt Inc.

-Evolved into a global industrial innovator. -Now based in Stamford, Connecticut, the company is publicly traded. -Typical projects include shock absorbers for vehicles, industrial pumps and valves for chemical plants, and connectors for aerospace applications. -Portfolio features legendary brands like Goulds Pumps, KONI shock absorbers, Cannon connectors, and Enidine absorbers. -Growth stems from both organic innovation (like EV brake pads) and strategic M&A such as Svanehøj and kSARIA acquisitions.

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