Senior Product Designer

Overview

Design enterprise SaaS UX, leading research, design, and system improvements.

Key Responsibilities

• user research
• usability testing
• ai integration
• design system
• feature development
• roadmap planning

Tasks

-Become a trusted partner for your product peer and customers, building relationships within our company and with enterprise customers through direct research engagement -Design and iterate on ideas through research-backed approaches, conducting usability testing and research sessions to validate design decisions and inform your process -Regularly experiments with new tools and technologies, including AI -Conduct end-to-end research to inform product decisions and validate design directions -Become the most vocal advocate for customers in your product segment, with deep expertise in complex user journeys and end-to-end process design thinking while contributing significantly to your team achieving its targets and success metrics -Take ownership of core user experiences, ensuring they are simple, scalable, and delightfully usable -Complete your own audit of your product area and identify areas of improvement, taking ownership of problems beyond immediate scope and driving solutions proactively without waiting for direction -Lead application of new technologies including AI-powered features to support business processes and overall user experience, positioning yourself as an innovative problem-solver who works independently with minimal supervision -Serve as a strong contributor to the product roadmap and vision for your area, actively participating in every phase of development while demonstrating strategic thinking about business impact and user value -Push the quality bar through detailed, accessible, and developer-ready design deliverables -Lead the feature development lifecycle with your tech lead from conceptualization to code-complete, executing research to inform decisions while identifying systemic improvement opportunities for your team and progressing toward your team's measurements of success -Incorporates qualitative and quantitative research throughout the design process -Collaborate on improving our design and product processes while taking proactive ownership of design system quality and identifying opportunities for system improvements -Demonstrate agency by exploring AI tools and emerging technologies on your own, integrating them into your workflow to increase efficiency without compromising quality -Successfully lead high-impact features or system improvements that demonstrate measurable customer value and business impact, establishing yourself as a key contributor to your product area's success -Lead brainstorming and early feature discovery sessions with your product and engineering peers, demonstrating curiosity by questioning assumptions and digging deep into problems before jumping to solutions -Create final designs that align with Salesforce Lightning Design System standards while contributing to our design system evolution and documenting your design decisions thoroughly -Contribute to the evolution of our design system, helping improve visual consistency and UX standards

Requirements

• salesforce
• ai projects
• on-site research
• design process
• self‑lead
• continuous learning

What You Bring

-Familiarity with Salesforce or similar enterprise platforms is a plus -Understand Sitetracker's tool, problems we solve, and the people we solve them for, while being able to articulate the value we provide across various market segments in critical infrastructure -Experience conducting on-site research or overcoming access limitations with proxies -Can self-lead projects with minimal oversight and high accountability -Demonstrates a structured and thoughtful design process from discovery to delivery -Has tackled ambiguous problems using research as a strategic tool -Has built personal or experimental projects leveraging AI and emerging technologies -Can adapt research rigor to timelines while ensuring actionable insights -Stay curious and scrappy—constantly learning, testing new tools (including AI), and shipping iteratively

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About Sitetracker

-Managing large-scale infrastructure deployments -Built on Salesforce, centralizing planning, field work, financials, asset tracking, and analytics in one cloud-based system -Powers mission-critical projects like broadband fiber rollouts and EV-charger networks -Specializes in digital infrastructure, energy transition, utilities, construction & engineering, real estate, and media deployments -Innovations include GIS integration, production-tracking for invoicing speed, and automated analytics dashboards -Orchestrates millions of sites and assets globally

Sector Specialisms