Night Auditor

Overview

Night Auditor balances hotel revenues and handles guest services during overnight shift.

Key Responsibilities

• phone handling
• room booking
• guest service
• system liaison
• accounting reports

Tasks

-Answer hotel phone calls -Assist in booking room reservations -Perform all guest service functions as required -Act as hotel system liaison during night hours -Complete and transmit accounting reports and supporting documents

Requirements

• cash handling
• computer skills
• customer service
• hospitality
• english
• overnight

What You Bring

-Previous cash handling experience preferred -Excellent phone and computer skills -Previous customer service experience is required -Previous experience in a similar position or within a hotel preferred -Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude -Monday and Tuesday nights are required -Excellent communication skills, both verbal and non-verbal -Ability to work overnight on a full-time basis -Hospitality-oriented demeanor is required -Ability to read and speak English

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Benefits

-401(k) with company match -Company Paid Employee Assistance Program -Company Paid Telemedicine -Company Paid Life Insurance -Medical, Dental, and Vision Insurance Options -Generous Time Off Package -Supplemental Life Insurance -Hotel Room Discounts -Earned Wage Access (“on-demand pay”) through PayActiv -Perks through Benefit Hub

About General Hotels Corporation

-Excellence in hospitality drives the company's leadership in hotel development. -Decades of experience have enabled the successful design, development, and management of diverse hotel properties. -Innovation and high service standards have made the company a leader in creating memorable guest experiences. -The portfolio spans luxury and mid-tier hotels, emphasizing comfort, quality, and exceptional service. -Projects span diverse locations, from urban centers to scenic resorts, catering to both business and leisure travelers. -Efforts are ongoing to expand reach while maintaining excellence in each development.

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