
Hospitality Attendant | Inn at Bellefield
Shaner Hotels
The Role
Overview
Greet guests, manage breakfast service, ensure cleanliness and handle complaints.
Key Responsibilities
- maintenance
- cleaning
- inventory
- guest service
- safety
- quality control
Tasks
-Follow maintenance program and cleaning schedule. -Assist with inventories as scheduled. -Handle guest complaints ensuring guest satisfaction. -Observes all house and safety rules, food handling procedures, and security procedures. -Maintains standards of quality and cleanliness throughout daily assignments.
Requirements
- customer service
- communication
- flexible schedule
- food safety
- local knowledge
- bilingual
What You Bring
-Minimum one year customer service experience; previous hotel experience preferred. -Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts. -Food safety certification preferred. -Knowledge of local activities and attractions appropriate for clientele. -Bilingual English/Spanish a plus.
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Benefits
-Marriott Hotel Discounts -8 Paid holidays -2 Complimentary night hotel stays per year at any Shaner Hotel property (based on availability) -Paid time off -Health insurance
The Company
About Shaner Hotels
-Shaner Hotels is a family-owned company with a rich history in the hospitality industry. -Focuses on hotel ownership, management, and development across the United States. -Operates a diverse portfolio of hotels, including major global brands and independent properties. -Known for expertise in transforming underperforming properties into successful operations. -Business model includes long-term investments with a focus on profitability and asset appreciation. -Strong presence in the upscale and select-service hotel segments. -Projects often involve extensive renovations, brand conversions, and strategic expansions. -Standout in the industry with a hands-on management approach. -Prides itself on deep industry relationships and ability to adapt to market trends.
Sector Specialisms
Hotel Operations
Development & Pro Formas
F&B Concept Development to Operations
Revenue Management
E-commerce
Sales & Marketing
Accounting
Human Relations
Branding
Construction
Purchasing
Legal
Risk Management
Payroll
Operational Support
Third-Party Management
Information Technologies
Food and Beverage Management
Event and Catering Management
Social Media and Restaurant Marketing
