Hospitality Attendant | Inn at Bellefield

Shaner Hotels

The Role

Overview

Greet guests, manage breakfast service, ensure cleanliness and handle complaints.

Key Responsibilities

  • maintenance
  • cleaning
  • inventory
  • guest service
  • safety
  • quality control

Tasks

-Follow maintenance program and cleaning schedule. -Assist with inventories as scheduled. -Handle guest complaints ensuring guest satisfaction. -Observes all house and safety rules, food handling procedures, and security procedures. -Maintains standards of quality and cleanliness throughout daily assignments.

Requirements

  • customer service
  • communication
  • flexible schedule
  • food safety
  • local knowledge
  • bilingual

What You Bring

-Minimum one year customer service experience; previous hotel experience preferred. -Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts. -Food safety certification preferred. -Knowledge of local activities and attractions appropriate for clientele. -Bilingual English/Spanish a plus.

Benefits

-Marriott Hotel Discounts -8 Paid holidays -2 Complimentary night hotel stays per year at any Shaner Hotel property (based on availability) -Paid time off -Health insurance

The Company

About Shaner Hotels

-Shaner Hotels is a family-owned company with a rich history in the hospitality industry. -Focuses on hotel ownership, management, and development across the United States. -Operates a diverse portfolio of hotels, including major global brands and independent properties. -Known for expertise in transforming underperforming properties into successful operations. -Business model includes long-term investments with a focus on profitability and asset appreciation. -Strong presence in the upscale and select-service hotel segments. -Projects often involve extensive renovations, brand conversions, and strategic expansions. -Standout in the industry with a hands-on management approach. -Prides itself on deep industry relationships and ability to adapt to market trends.

Sector Specialisms

Hotel Operations

Development & Pro Formas

F&B Concept Development to Operations

Revenue Management

E-commerce

Sales & Marketing

Accounting

Human Relations

Branding

Construction

Purchasing

Legal

Risk Management

Payroll

Operational Support

Third-Party Management

Information Technologies

Food and Beverage Management

Event and Catering Management

Social Media and Restaurant Marketing