Salesforce Administrator

Overview

Administer and optimize Salesforce for sales, GTM, and customer success teams

Key Responsibilities

• salesforce optimization
• sfdc support
• tech integration
• data strategy
• gtm projects
• sales operations

Tasks

-With an understanding of processes and priorities, developing solutions for Fieldwire’s Go to Market teams from start to finish (from technical requirements to sales team training) -Gain and maintain a detailed understanding of the current sales processes and tools as well as the vision for the future. -Function as the go-to person for SFDC requests and inquiries. -Evaluate and recommend new technologies that will enhance the overall sales operations. -Optimizing effectiveness of our Salesforce implementation and usage to maximize Fieldwire sales team productivity -Providing timely and effective support to Salesforce users by troubleshooting issues, answering questions and delivering solutions with both a short and long-term strategy. -As the subject matter expert, consult Fieldwire Leadership with consistent and clear communication based on your deep understanding of the sales technology stack. -Collaborate with IT and other relevant departments to integrate new technologies seamlessly. -Define the data strategy helping to structure sales data for future business needs and growth. -Drive sales and GTM (Go to Market) technology projects and systems initiatives, execute tasks, and problem solve at a detailed level. -Support users by quickly taking care of their issues and addressing root causes with improved or new functionality.

Requirements

• soql
• excel
• sf admin
• github
• vs code
• bachelor’s

What You Bring

-Understand operational problems and shortcomings and develop strategies to address them by developing cost effective solutions. -Effective communication skills to collaborate with cross-functional teams. -Ability to understand sales strategies, translate them into system and process requirements, and drive execution to ensure business impact -Strong ability to work independently, consistently showing self-motivation and the capability to complete tasks autonomously. -Proficiency in SOQL, advanced in Excel, experience with and knowledge of sales, customer success, and marketing tools like Marketo, Groove, Dialpad, Dreamdata, Gong -Excellent project management skills and the ability to manage multiple projects simultaneously. -3+ years track record as a Salesforce administrator (Admin certification required). -Proficient in managing changes from Sandbox to Production through merge requests with DevOps tools such as GitHub and Visual Studio Code. -Bachelor’s degree in marketing, Business, or Computer Science.

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About Fieldwire By Hilti

-Founded in 2013, Fieldwire began as a mobile-first platform to connect foremen and project managers on the jobsite. -Typical engagements range from mid-sized buildings and civil infrastructure to industrial and specialty contracting works. -Fieldwire’s platform centralizes drawings, punch-lists, RFIs, inspections and schedules across office and field teams. -Notable deployments include the $500 million Moscone Center expansion and an $800 million hospital build in Canada.

Sector Specialisms