Manager - Internal & External Communications

Overview

Lead internal/external communications, media relations, and crisis messaging for PPL Electric.

Key Responsibilities

• media relations
• crisis communications
• communication planning
• content creation
• internal communications
• stakeholder outreach

Tasks

-Serves as a key spokesperson with the media and the public. Oversees responses to media inquiries. Provides on-call, after-hours media support on a rotating basis and is prepared to manage and support crisis communications activities. -Develops, coordinates and executes strategic communication plans that support key business initiatives and strategies, including researching, writing, editing and managing the creation, approval and distribution of communication materials. -Participate in the development of issues management and crisis communications strategy, tactics and stakeholder outreach. Provide accurate and timely information. -Supervise day-to-day activities of team of strategic communicators. -Manages day-to-day internal communications including the creation and distribution of the company communications via online portal and email. -Work with Director to develop effective messaging based on a thorough understanding of business operations and goals and consistently use this messaging across all platforms and channels to advance the interests of the company. -Draft and edit written materials, including press releases, talking points, speeches, blogs, social media posts and presentations. -Manages and implements communication strategies that enhance the company’s image and reputation among key stakeholders. Executes the company’s media relations, strategic communications and employee communications plans. Ensures that the messages communicated internally and externally are consistent and align with our organizational and brand values. -Works closely with the Manager or Customer Engagement and Branding to ensure alignment and consistency with content calendar. -Provides support to senior management, as assigned. Includes executive management presentation development and preparation for media interviews, speaking engagements. -Manages day-to-day activities for external media relations that enhances and sustains PPL Electric’s business and brand reputation, including strategic planning; media relations/activities; print and broadcast information; public relations activities and events, native content and press releases. -Manage the EU Communications function in the absence of the director.

Requirements

• master's
• leadership
• on-camera
• power industry
• 7 years
• strategic

What You Bring

-Excellent written and oral communications skills. Experience producing press releases, talking points, op-eds, letters to the editor, position papers and other materials on tight deadlines. -Demonstrated ability to lead, manage, and develop a high-caliber communications team -Master's degree in journalism, communications, or relevant field -Leadership experience -Experience dealing with news media as an official spokesperson for a company, government agency or organization is required. Must have on-camera experience and strong writing and speaking skills. -Strong relationship builder; ability to work effectively at all levels of the organization -At least five years' work in the electric power industry or related, highly regulated industry -Bachelor's degree in communications, journalism, public relations or related field. -Must possess excellent leadership and interpersonal skills. Requires strong organizational skills, time management, multi-tasking and the ability to prioritize within restrictive time deadlines. -Ability to manage multiple projects with competing deadlines simultaneously -Demonstrated ability to balance vision and creative thinking with analytical rigor to meet the organizations goals -Knowledge of the energy, utility or major industrial business -At least 7 years of experience in a communications function with a corporation or public relations agency. -Exceptional strategic thinking, project/campaign management and execution skills

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About Ppl Corporation

-Headquartered in Allentown, Pennsylvania, it operates across Pennsylvania, Kentucky, Virginia, and Rhode Island. -Structured into three regulated segments—Kentucky, Pennsylvania, and Rhode Island—it delivers both electricity and natural gas. -Over recent years, it has invested more than $14 billion (up to $20 billion by 2028) to modernize its grid and strengthen infrastructure. -Typical projects include transmission upgrades, smart-grid technology deployment, and large-scale infrastructure resilience enhancements. -Its grid modernization efforts have earned national recognition, including over 50 J.D. Power awards for customer satisfaction. -Notably, after spinning off non-regulated generation in 2015 and selling UK operations in 2021, it refocused on U.S. utilities and acquired Rhode Island Energy in 2022.

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