HVAC Install/Service Business Manager

Overview

Manage HVAC service & install for higher‑ed accounts, driving profit and satisfaction.

Key Responsibilities

• client relationships
• primary contact
• process improvement
• partner management
• service execution
• contract renewal

Tasks

-Build and maintain strong relationships across multiple levels within customer organizations. -Serve as the primary point of contact, promoting company-wide expertise and service offerings. -Identify process improvement opportunities, implement solutions, and exceed customer expectations. -Develop and maintain partnerships with general, mechanical, and electrical contractors, as well as engineers who regularly collaborate with assigned customers. -Manage all aspects of service execution for assigned customers, ensuring contractual compliance and customer satisfaction. -Achieving profitability goals across all service areas within assigned accounts. -Lead contract renewal efforts and drive business growth through expanded service scopes. -Work closely with JCI sales and operations teams to develop account expansion strategies and introduce additional JCI solutions.

Requirements

• hvac
• building automation
• mechanical eng
• 8+ years
• leadership
• project management

What You Bring

-Industry Knowledge: Proven experience in Healthcare, Laboratory, and Higher Education facility environments. -Cross-Functional Collaboration: Operational understanding of engineering and sales teams to facilitate seamless integration. -Technical Expertise: Advanced knowledge of HVAC and Building Automation Systems. -Project Management: Ability to manage multiple teams and coordinate effectively with customers. -Experience: Minimum 8 years in HVAC Service, Installation, or Engineering Design -Education: Bachelor’s degree in mechanical engineering (ME) preferred or equivalent work experience. -Leadership & Communication: Strong leadership skills with excellent communication and interpersonal abilities

People Also Searched For

Benefits

-Paid vacation/holidays/sick time- 15 days of vacation first year -Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one -Competitive salary

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms