Manager of Facilitates & Service (Lakeside/Dwell)

Overview

Oversee maintenance, service teams, and property upkeep at multifamily community

Key Responsibilities

• preventative maintenance
• service reporting
• team leadership
• inventory management
• capital projects
• safety inspections

Tasks

-Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community. -Complete Weekly Service Report in a timely manner. -Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers. -Maintain excellent customer service and positive rapport with all residents and team members. -Train and mentor Service Technician and Facilities Technicians -Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board. -Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge. -Adhere to Mark-Taylor safety protocols, programs, policies and procedures, -Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units. -Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures. -Participate in training classes. -Schedule contractors and vendors as needed. -Capital project oversight, bidding, and execution. -Inspect the property for safety hazards that may pose a liability and correct the hazards.

Requirements

• certifications
• management
• plumbing
• electrical
• hvac
• technician

What You Bring

-One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar). -1 year working as a Maintenance Manager, Supervisor, Building Engineer or similar. -A basic understanding of written and verbal English -Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards. -3 or more years experience working as a a Maintenance Technician, Apartment Turn Technician, Service Technician. Make-Ready Technician, or Work Order Technician -Basic computer skills.

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Benefits

-Opportunities for career growth -Employee appreciation events -Medical, dental, vision benefits, including paid parental leave -Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) -Paid time off, paid sick time, paid holidays, paid volunteer time -Employee referral program -MT Wellness program -401k with company match

About Mark-Taylor, Inc.

-Over nearly four decades, it grew into Arizona’s largest apartment developer and a major Class‑A landlord. -Typical projects include luxury rental communities featuring centralized leasing, smart‑home tech, and premium amenities. -Known for tech‑forward operations, it partnered with iApartments to deploy smart locks, leak sensors and self‑guided tours.

Sector Specialisms

Security Clearance

-pre-employment screening includes drug testing