
IT Executive
Ipe Global Limited
The Role
Overview
Provide IT support, manage user accounts, maintain hardware/software and network systems.
Key Responsibilities
- it inventory
- network config
- os support
- security management
- system deployment
- helpdesk support
Tasks
-Maintain accurate IT inventory records for hardware and software. -Configure and support network devices (LAN, printers, network switches, etc.). -Provide support for operating systems and business applications. -Assist in maintaining network security including Firewall, Antivirus, and related security tools. -Configure and deploy new systems with domain controller integration and required software installation. -Assist in procurement of IT assets, software, and services. -Ensure maintenance of IT equipment (both under warranty and out of warranty. -Create and manage users, groups, and policies in Active Directory. -Support video conferencing/webinars (Zoom, Microsoft Teams, etc.). -Provide local IT Helpdesk support (hardware & software troubleshooting. -Monitor and ensure the health status of servers, storage systems, and backups. -Manage user accounts and access for O365, ERP, Firewall, and other platforms. -Provide remote IT support for project offices and remote sites.
Requirements
- macos
- windows
- o365
- problem solving
- computer science
- mcse
What You Bring
Technical Skills (Preferred) We are seeking a proactive and technically skilled IT Support Specialist to join our team. In this role, you will be responsible for delivering comprehensive IT support across local and remote offices, ensuring the smooth operation of hardware, software, and network systems. You will manage user accounts, configure and maintain IT infrastructure, and provide frontline assistance for system issues and application support. This position requires a hands-on professional with strong troubleshooting skills, a solid understanding of IT systems and security, and the ability to work independently and collaboratively across departments. -Hands-on experience with MAC OS, Windows, Microsoft O-365. -Strong problem-solving, troubleshooting, and communication skills. -Graduate in Computer Science / IT or equivalent. -Relevant certifications (MCSE, CCNA, etc.) will be an added advantage.
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The Company
About Ipe Global Limited
-Delivering solutions that make a meaningful impact globally with a vision to catalyze positive change. -Known for expertise in tackling complex global challenges, making it a leading player in the development sector. -A unique approach combining deep technical expertise with local insights to address critical issues in areas like infrastructure, water resources, health, and education. -Improving the quality of life for communities through infrastructure, education, and healthcare projects in both urban and rural settings. -Partnerships with governments, international donors, and private sectors to deliver large-scale, multi-sectoral programs. -Providing services to prominent international organizations such as the World Bank, UN, and several bilateral aid agencies. -Expanding its presence across continents, fostering innovation and sustainability in emerging markets. -Each project is focused on creating lasting positive outcomes, from infrastructure to social development. -Financial stability and operational expertise have established it as a trusted advisor and partner in the development space.
Sector Specialisms
Education & Skills Development
Health, Nutrition & WASH
Social & Economic Empowerment
Sustainable Cities & Infrastructure
Sustainable Tourism
Monitoring, Evaluation, Policy Analysis & Learning (MEPAL)
Grant & Fund Management
Public Financial Management
