Community Manager Manufactured Housing Community

Overview

Oversee operations, staff, finances, and resident relations at a 151‑unit manufactured home park.

Key Responsibilities

• rent collection
• staff management
• compliance reporting
• resident relations
• lease enforcement
• financial review

Tasks

-Meet with and responds to resident concerns and grievance requests. -Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders -Ensure that all property staff adheres to the policies and procedures -Ensure site staff responds to resident requests or complaints. -Liaison with local community development agencies and law enforcement. -Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property -Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff -Oversee the collection of rents and other monies and completes bi-monthly deposits of all monies collected -Review all delinquent accounts, resident receivables, and accounting reporting -Adhere to Fair Housing, Equal Employment and Equal Housing Opportunity requirements. -Enforce lease agreements, community rules, and regulations -Oversee the application process for new move-ins -Represent Investment Property Group in a positive and professional manner at all times -Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance -Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies -Manage legal work-up for property -Lead, coach, and motivate team members to ensure employees feel valued and empowered

Requirements

• conflict resolution
• customer service
• time management
• property software
• rent collection
• marketing

What You Bring

-Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic -Exceptional time management and problem-solving skills -1+ years' experience managing a manufactured housing or multifamily community of 100+ units -Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members -Familiarity with property management software and basic accounting systems -You thrive in a lively environment with frequent interruptions and can quickly refocus on tasks -Experience with rent collection and delinquency management -Ability to handle complaints and ensure community standards are upheld -Strong verbal and written communication skills to interact with tenants, contractors, and local authorities -Exercise commons sense, good judgement, and consistency with management related matters -Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates -Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement

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Benefits

-401k with company match -Accrued 4-weeks of paid time off (PTO) -Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more -Employee Referral Program -Salary: $27.00 - $31.00 per hour, depending on qualifications, education, and prior experience -Other Compensation: The position includes a 3-bedroom, 2-bathroom manufactured home with and enclosed patio, and 2 storage sheds. *Living on site is required*

About Investment Property Group (Ipg)

-Founded with a vision to revolutionize the real estate investment landscape. -A leading player in residential, commercial, and mixed-use property investments. -Their diverse portfolio spans across multiple property types, catering to various market segments. -Specializes in developing, managing, and enhancing real estate assets for long-term value. -Notable for executing high-quality projects that meet evolving market needs. -Operates in several regions, focusing on sustainable growth and strategic market expansion. -Committed to delivering innovative, flexible solutions to real estate challenges. -Focused on creating value through smart investments and active property management. -Recognized for its adaptability and capacity to navigate economic shifts in real estate.

Sector Specialisms