Part Time Resident Services Coordinator

Overview

Oversee resident relations, programs, and staff support for community success.

Key Responsibilities

• newsletter
• community outreach
• resident retention
• staff training
• resident services
• program planning

Tasks

-Coordinate Monthly newsletters and implement educational programming model for social events. -Promote harmony and quality job performance of staff through support and effective leadership. -Oversee new and existing resident community outreach and community development. -Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) -Develop and plan property-related services/programs in collaboration with staff, residents, and other housing agencies. -While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies). -The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another -The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. -Assist Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff. -Ensure staff compliance and consistency with Company policies and procedures. -Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. -Deal with resident complaints, concerns, and requests to ensure resident satisfaction.

Requirements

• computer skills
• osha
• high school
• bachelor's
• 2 years
• onsite attendance

What You Bring

-Regular/daily onsite attendance is required -Ability to understand and perform all onsite software functions; basic computer skills required. -Must have basic knowledge of Fair Housing Laws and OSHA requirements. -High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.

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About Asset Living

-It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors. -Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers. -It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest. -In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.

Sector Specialisms