Community Association Manager

Overview

Manage HOA relationships, finances, inspections, and events for community success.

Key Responsibilities

• board liaison
• capital planning
• site inspections
• financial reporting
• disclosure packages
• community walk‑through

Tasks

-Serving as theprimary liaisonbetween the HOA Board of Directors, homeowners, and vendors -Advising boards and committees oncapital improvements, maintenance planning, and community operations to ensure long-term success -Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed -Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents -Reviewing and summarizing monthly financials for the Board of Directors

Requirements

• hoa
• cmca
• microsoft office
• customer service
• community management
• organizational skills

What You Bring

-Experience managing an HOA portfolio or working as an onsite community manager -Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines -CMCA (Certified Manager of Community Associations) designation -Strong written communication skills, including grammar, structure, punctuation, and spelling -Proven ability to deliver excellent customer service and effectively resolve conflicts -Proficiency in Microsoft Office Suite (Word, Excel, Outlook) -Familiarity with HOA operations, board governance, and vendor coordination -Completion of the M-100: The Essentials of Community Association Management course through CAI -Professional and clear communication skills across phone, email, and in-person interactions -Comfortable working independently and collaboratively in team settings -Experience in community management, customer service, hospitality, or a related industry

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Benefits

-Flexible hybrid work schedule– work from home withonly one required in-office day per week(unless there’s a special event or meeting) -Work-life balanceis a top priority—we support sustainable workloads and healthy boundaries, we also compensate you for board meetings that occur outside normal business hours. -Paid membership to CAI (Community Associations Institute) -Work essentials provided: company laptop, work phone, and mileage reimbursement -Robust benefitsincluding medical, dental, vision, 401k, and disability insurance -Company-paid continuing education and certifications: CMCA, AMS, PCAM

About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

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