Escrow Manager

Overview

Oversee and manage escrow processes for homebuilding projects from contract to closing.

Key Responsibilities

• escrow management
• workflow design
• kpi reporting
• file compliance
• customer service
• team supervision

Tasks

The Escrow Manager will oversee and manage the escrow process for our homebuilding projects, ensuring all transactions are handled efficiently, accurately, and in compliance with relevant regulations. This role requires a detail-oriented professional, with excellent organizational and communication skills, to manage the end-to-end escrow process, from contract signing to the closing of sales transactions. This position may supervise other employees. -Provide exceptional service and timely responses to both internal and external customers. -Communicate potential closing delays and backlog risks to senior leadership and provide status updates and operational reports to the Division President and clients. -Input and maintain accurate escrow information in internal systems (e.g. Newstar, HB1) and oversee earnest money deposit reconciliation. -Design, implement, and manage workflows within the escrow and settlement services department to support timely and efficient transaction closings. -Review and validate sales contracts, commission reports, buyer and lender information, and other transaction documentation for accuracy and compliance. -Offer administrative and operational support to the Vice President of Sales & Marketing. -Monitor and manage escrow file performance and proactively troubleshoot closing issues to ensure smooth operations. -Oversee daily operations, including workload distribution during peak periods, ensuring team productivity and service quality. -Provide ongoing leadership and support to escrow coordinators and ensure effective collaboration across departments such as sales, accounting, purchasing, construction, lending, and title. -Develop and maintain policies, procedures, and guidelines to enhance quality control, operational efficiency, and compliance. -Ensure departmental activities adhere to corporate policies, industry customs, state statutes, and regulatory standards. -Supervise and provide strategic direction to escrow officers, curative personnel, post-closing staff, and third-party vendors under formal agreements. -Establish, track, and report on key performance indicators (KPIs) to measure departmental effectiveness and identify areas for improvement. -Maintain accurate electronic file management processes that comply with Department of Real Estate (DRE) requirements and Sarbanes-Oxley (SOX) controls. -Prepare and distribute daily, weekly, and monthly escrow reports and deliver closing reports to approved third-party entities as required.

Requirements

• microsoft office
• newstar
• escrow
• bachelor's
• 3-5 yrs
• communication

What You Bring

This is primarily a sedentary position. Requires the ability to hear, type and talk. Finger dexterity is required to operate a computer keyboard. The primary work location is a corporate office with low to moderate noise levels. Appropriate business apparel and professional appearance is expected. A valid driver’s license and active vehicle insurance is required at all times. -Proficient in Microsoft Office Suite; able to quickly learn and adapt to new software systems. Experience in Newstar and/or HB1 is a plus. -Strong interpersonal and communication skills, both written and verbal, with the ability to collaborate effectively across departments and with external partners. -Self-motivated, hands-on, and adaptable, with a proactive approach to problem-solving and operational efficiency. -Demonstrated ability to foster a positive, productive team culture and build strong working relationships at all levels of the organization. -Exceptional organizational skills and keen attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment. -Minimum of 3–5 years of progressive experience in escrow operations, preferably within the homebuilding or residential real estate development industry. -Bachelor’s degree in business administration or a related field preferred; high school diploma required. -Proven knowledge of escrow processes, including HUD preparation, closing coordination, disbursements, and post-closing activities. -Experience managing and implementing closing workflows, with a strong understanding of contract assembly and lifecycle tracking from initiation to final closing.

People Also Searched For

Benefits

In addition to competitive health insurance coverage for team members and their dependents, New Home Co. also provides comprehensive benefits such as generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with employer matching; and a wellness incentive program to help team members thrive both personally and professionally.

About Landsea Homes

-Founded in California in 2013 and later relocated its HQ to Dallas, Landsea Homes quickly grew into a coast-to-coast homebuilder. -Known for award-winning 'High Performance Homes'—smart, energy-efficient, all-electric homes with Apple HomeKit integration. -Develops diverse projects: single-family detached, attached, mid- & high-rise buildings, and master-planned communities. -Operates in major U.S. markets including California, Arizona, Colorado, Florida, New York and Texas, often entering new regions via acquisitions. -Its narrative is defined by innovation, expansion and combining modern living with performance and sustainability.

Sector Specialisms