Support Analyst III

Overview

Provide client support, troubleshoot issues, and ensure excellent customer experience.

Requirements

• organization
• time management
• communication
• troubleshooting
• learning

What You Bring

-Strong organization and time management skills -Compassionate and confident communicator -Creative and curious troubleshooter -Ability to pick up and learn new concepts

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Benefits

-Further your professional development and growth with our generous Tuition Reimbursement offerings -Invest in our competitive 401k plan and help set you up for your future -Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s) -Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit -Enjoy the flexibility of working from anywhere in the world for two weeks out of the year -Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year

About Mri Software

-Headquartered in Cleveland, Ohio, the company offers innovative software solutions tailored to real estate and investment management. -MRI's platform allows organizations to make smarter decisions, streamline operations, and improve tenant and investor relations. -The company serves a diverse range of industries, from residential to commercial real estate, empowering businesses to maximize value. -MRI's expertise spans property management, investment management, and financial reporting, addressing every aspect of real estate operations. -It continues to grow through acquisitions, expanding its product offerings and reinforcing its position as an industry leader. -A standout feature of MRI Software is its ability to provide flexible, customizable solutions, ensuring that every client receives a tailored experience. -With a global presence, MRI has cemented its role as a key player in transforming how real estate is managed and invested in.

Sector Specialisms