Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
Host community events and ensure they are complying with American Property Management’s Quality Standards.
Prepare and maintain reports for managers.
Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
Assist residents from beginning to end of the rental process.
Requirements
high school
customer service
microsoft office
student housing
english fluency
fair housing
High school diploma or GED required.
2+ years' experience in customer service is required.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
1+ years’ experience in the multifamily/student housing industry within the last 10 years preferred.
Fluent in English, with strong reading, speaking, and writing skills.
Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
Demonstrates exceptional attention to detail and organizational abilities.
Proficient in effective communication and teamwork.
On-Site Requirement: This position requires physical presence at your job location during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work. Please note that we are unable to consider current residents of the property for this position.
Benefits
A fun culture with team-building activities and events.
401k contribution opportunity with an annual company match.
Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium.
Compensation Package–
Comprehensive training programs and development opportunities.
$23 to $25_/_Hour*
Schedule – Tuesday - Saturday from 8am - 5pm - Flexibility to work additional hours may be required to meet company/project needs.
10 paid holidays, including 2 personal holidays of your choice.